RFP Team Manager

 Job Requisition ID: 91440 

Location Designation: Fully Remote 

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.

Role Overview:

The RFP Team Manager will serve as the team manager for a team of RFP Specialists that are supporting Request for Proposal (RFP), Request for Information (RFI), Security, and Ad hoc Questionnaires supporting all lines of business for potential and inforce clients and brokers. This role requires strategic thinking, attention to detail, and strong collaboration with sales leadership, subject matter experts (SMEs), and internal teams to deliver impactful, brand-aligned proposals. This position leads the cross-functional efforts to strategically respond to RFPs/RFIs and manages and improves the proposal process.  

 

What You’ll Do:

Full ownership of capacity planning, productivity metrics, case work assignment, and training for team members as well as building a 3-to-5-year strategic road map.  

Apply Experience and best practices in the RFP team  

Collaborate with internal partners to develop compelling content learning into upcoming enhancements of our business to create compelling content

Analyze Questionnaires to help set strategy within our business and own our Qvidian experience and strategy  

Provide direction to the RFP Specialist and increase performance and progress towards reaching business goals and clearly communicate roles and expectations.

Review the specialist RFPs/RFIs and Executive Summaries to identify potential obstacles to success or areas of concern and provide feedback while enabling the team to provide potential solutions.

Oversee the RFP process to ensure adherence, timeliness, and quality, while continually assessing the RFP process for effectiveness and quality.

Schedule and/or attend meetings on a regular cadence with leadership to discuss strategy, goals, process improvement, and pipeline.

Manage large, complex RFPs/RFIs based on team capacity; assist Proposal Analyst’s with their assigned RFPs/RFIs as needed.

Serve as the liaison to Distribution Operations leadership; participate in strategy/kick-off calls as needed.

All others as assigned.

 

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