Revenue Recovery Representative - Georgia - Remote

Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.  

Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!

Our Revenue Retention Rep's goal is to complete courtesy calls to Service Providers who have had a minimum of one failed payment on their account, provide great customer service and attempt to bring their account current.

What You'll Do: 

• Outbound Check-in calls to Angi Service Providers who’ve missed 1 or more payments to offer support
• Offer courtesy reminders on failed payments and assist with bringing account current
• Conflict resolution and negotiation
• Listen effectively and provide solutions when necessary
• Answer our Pro’s requests or inquiries which can range from a variety of topics
• Act as an advertising consultant for our Pro’s to accommodate their business needs which may include upselling Service Providers exciting new products and program offerings
• Provide support to fellow Revenue Retention teammates

Who you are:  

• Ability to …