Retirement Consolidation Specialist I (work from home)
Work From Home, USA, United States
Job Family
Internal SalesAbout Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.
Who We Are
We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.
Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.
We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.
What We Do
Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.
Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.
Job Description Summary
Provide education and advisory services on asset consolidation planning to active retirement plan participants, business partners, and outside advisors.Job Description
Responsibilities
- Collaborate with channel partners and act on referrals from the Customer Care Center regarding participants with consolidation and planning needs.
- Gather information through best interest interviews to understanding the participant’s situation and determine the best consolidation approach.
- Proactively reach out to new participants to Transamerica Employer plans. Educate on consolidation options and provide specialized assistance with plan enrollment.
- Hold retirement planning phone consultations with clients as requested.
- Partner with Regional Vice Presidents and Client Executives to facilitate the movement of terminated plan assets to Transamerica.
- Work with relationship managers and fulfillment analysts to initiate product requests.
Qualifications
- Bachelor’s degree in a business field or equivalent experience
- Experience as a retirement plan specialist or asset consolidation specialist, or two years of relevant financial services experience
- FINRA Series 6 or 7
- FINRA Series 63 (or obtain within six months of hire)
- FINRA Series 65 or 66 (or obtain within six months of hire)
- Customer service, interpersonal, and listening skills to communicate with customers and earn trust
- Problem-solving and decision-making skills to select and recommend product solutions
- Outstanding written/verbal communication and presentation skills
- Knowledge of customer relationship management (CRM) such as Salesforce.com, and digital financial advice platforms
- Proficiency using MS Office
Preferred Qualifications
- CRPC or CFP
- Life license
Working Conditions
- Office/call center environment
- Schedule may vary to fulfill service levels during hours of operation
Compensation
The salary for this position generally ranges between $43,500 - $47,000 annually/per hour. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.
This position is also currently eligible for sales and/or performance incentives. Specifics will be reflected in individual incentive plan documents.
What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
College Coach Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs
Inclusion & Diversity
We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.
To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.
Giving Back
We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.
Transamerica’s Parent Company
Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.
* As of December 31, 2023
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Job Profile
Work from Home Work From Home, USA
Benefits/PerksComprehensive benefits package Diverse workforce Diversity Diversity and Inclusion Positive environment Work From Home
Tasks- Collaborate with partners
- Conduct retirement planning consultations
- Provide education on asset consolidation
Annuities Asset consolidation Call Center Coaching Communication CRM Customer Relationship Management Customer service Digital financial advice platforms Discretion Education Employee Benefits Finance Financial advice Financial Services FINRA Series 6 Insurance Interpersonal Investment solutions Life Insurance Listening MS Office Plan documents Presentation Problem-solving Relationship Management Research Retirement planning Retirement plans Retirement Solutions Sales Salesforce Salesforce.com Training
Experience2 years
EducationBachelor's degree Business Business Field Communications Equivalent Equivalent experience Finance
CertificationsFINRA Series 6 FINRA Series 63 FINRA Series 65 FINRA Series 66 FINRA Series 7 Series 6 Series 63
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9