Retail Implementation Consultant
Remote, Portugal
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the worldâs largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and IntermarchĂŠ use Salsify everyday to stand out on the digital shelf.
At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.Â
About the Opportunity
About the opportunityThe Retail Network team is on a mission to grow and scale the worldâs most trusted, open, and complete product data network. As an Implementation Consultant, youâll play an instrumental role on the Retail Network Services team by leading our customers through the implementation, adoption, and expansion of Salsify across their organizations â ultimately resulting in excellent customer satisfaction and the growth of our Retail Network. Youâll work directly with our customers to meet each of their unique and growing commerce business demands. You will partner with a Project Manager to form an Implementation team to deliver an outstanding onboarding experience for each of your customers.
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How youâll make an impact
We are looking for a self-motivated individual who will:
- Lead the technical consulting and configuration component of multiple concurrent time and materials projects
- Partner with Project Managers to deliver projects on time, within scope, and budget
- Develop a deep understanding of customersâ existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products
- Work cross-functionally with internal stakeholders to ensure customers are set up to achieve established metrics/goals
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Benefits/PerksEquity Growth Opportunities Inclusive culture Remote work flexibility
Tasks- Ensure customer satisfaction
Communication Configuration Consulting Customer Success Data Integration ECommerce Ecommerce platforms ERP Implementation PIM Problem-solving Project Management SaaS Technical Consulting
Experience3 years
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