Retail Communications Manager

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

We’re looking for a Retail Communications Manager to join our Communications team. We’re excited to bring on an experienced communications manager to help support our retail business, including our Instacart Platform and Connected Stores technologies. This dynamic position will give you the opportunity to engage deeply with our retail team and focus on key areas of our retail business. Your role is critical in supporting our more than 1,500 retail partners across North America. This position offers the opportunity to directly impact our brand's market presence through effective communication strategies and storytelling. You will thrive on creativity, adaptability, and strategic thinking in a fast-paced environment.

About the Team

At Instacart, our mission is to create a world where everyone has access to the food they love and more time to enjoy it together, and we’re looking for exceptionally talented communications team members to help support the business. This position will play a critical role in contributing to our retail storytelling.

Reporting directly to the Director of Communications, this role is a vital part of our larger Communications group that includes Corporate & Employee Communications, Shopper & Policy Communications, and Product & Technology Communications. Together, we tell the Instacart story to a diverse audience comprising customers, shoppers, current and future employees, …