Results Specialist - Break Fix

At a Glance

We are growing our talent pool of agile, driven, and detail-oriented Results Specialists for future openings! A BDS Recruiter will contact qualified applicants once the interview process has started.

As a Results Specialist, you are the backbone of program operations across one or more of our many consumer electronics Break Fix programs at major US retailers. Your primary function is to work in conjunction with management to meet client goals through internal operations coordination, cross-functional coordination, and field team management.  This role requires strong attention to detail, problem-solving skills, and proficiency in Microsoft Excel.

What is Break Fix? The maintenance and merchandising of interactive displays to ensure brands are optimally represented at retail.

Learn more about us and why you belong at BDS here!

Compensation

$21.00-$23.00/hour 

Overview

WHAT WE OFFER

• Weekly pay schedule and early wage access - get paid when you need it!
• Health and wellness benefits plans  
• Paid time off and holidays  
• 401(k) with employer matching 
• Technology allowance
• Employee discounts
• Referral bonus 
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs 
• Opportunity to work with a growing company that actively rewards and promotes its employees 

WHAT YOU'LL DO

• Create, organize, and prioritize various program materials (training, vendor, administration) in support of both account team and client needs. 
• Analyze data and reformat for client reporting as needed. 
• Visually review data and photos for quality assurance and utilize quality assurance software 
• Participate in generating web-based data, value-added reports, audit programs, data capturing, and/or interactive reporting as needed. 
• Manage email traffic with timely responsiveness. 
• Communicate program status to the client and account management. 
• Work closely with cross-functional departments and field team members as needed in support of the account and program. 
• Other tasks as assigned by management. 
• Some travel may be required (less than 5%). 

WHAT YOU'LL BRING

Experience and Education:

• Bachelor’s Degree highly preferred; not required
• Minimum 2-5 years of experience working within the retail marketing/merchandising industry and/or within an agency or other related environment

Skills and Attributes:

• Computer Skills: Must be proficient in MS Excel (including pivot tables, VLOOKUP's, basic formulas), Word, Outlook, and PowerPoint applications 
• Detail-oriented, results-driven, and self-motivated 
• Excellent verbal and written communication skills 
• Ability to work both independently and in a team 
• Proven understanding of client industries and the applicable industry environment 
• Adaptable to changes and able to respond supportively in working with various circumstances and people 
• Ability to work flexible working hours with clients across various time zones as needed 
• Ability to handle varied issues and questions with integrity, honesty, confidentiality, and in a candid, straightforward manner 
• Ability to develop and maintain positive working relationships with others  

PHYSICAL REQUIREMENTS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this job, the employee is required to:

• Regularly sit, grasp, talk, and/or hear
• Occasionally walk and/or stand
• Occasionally carrying and lifting office supplies up to 10 lbs
• Continuous hand/eye coordination and fine manipulation 

Important Information

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Privacy Policy for CA Residents

BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.