Regional Partner Manager

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

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Job Description
 

The Partnerships Manager role will be responsible for leading and overseeing Sprinklr’s partnerships business based in define region. As the Geo Partner Manager, you will report directly to the VP, Americas Alliances and Channels, and you will be responsible for driving partner-qualified opportunities through named/new partners. Your primary objective will be to align sales and services revenue, driving expanded relationships with these partners, while also growing our partner ecosystem for scale. Sprinklr’s Alliances and Channels Ecosystem consists of GSI, RSI, Tech Alliance, Channels, BPO, ISV, Hyperscaler, TSB/D, Social, Media, Advertising and Subcontracting partners across all Routes to Market. 

Main Responsibilities:  

• Manage named/new partner relationships across Sprinklr’s portfolio: You will be responsible for building and maintaining strong relationships with our named partners. This will involve regular communication, collaboration, and coordination to ensure alignment on business objectives and mutual success. Additionally, you will work towards expanding our partner network locally by identifying and onboarding new strategic partners.  

• Establish cadence, processes, and workflows with your partners: You will play a crucial role in establishing effective and efficient sales and services capability. This includes defining the cadence of partner interactions, leading capability expansion, implementing communication channels, and streamlining collaboration between partners and internal teams. Creating a structured framework will optimize partner engagement and drive business development through these channels.  

• Drive business development and partner-qualified pipeline: A key aspect of your role will be to drive partner-qualified pipeline and closed revenue. This will involve working closely with your named partners as well as collaborating with the Sprinklr sales organization. By leveraging your partnership and sales experience, you will identify opportunities, nurture leads, and facilitate the conversion of prospects into customers, ensuring revenue targets are met.  

• Lead the vision and creation of new ideas and revenue streams: As the Regional Partner Manager, you will be responsible for leading the vision and creation of …