Regional Manager (East Coast)

The Regional Manager provides multi-site leadership and management. Each location includes part-time workforce along with full-time operations team members.

Responsibilities:

• Coaching and advising General Managers
• Planning, developing and implementing a strategy for meeting organizational performance plans 
• Identifying growth opportunities and working collaboratively with Business Development
• Building and maintaining strong business relationships with customer base 
• Ensuring General Managers have significant customer relationships throughout their district 
• Monitoring business results: ensuring the Area is meeting all contract responsibilities 
• Ensuring the area has a solid business plan and budget 
• Working with General Managers to make sure they know how to read relevant financial statements 
• Tracking Area and location results, defining trends, and anticipating impacts 
• Reviewing financial statements for the region, analyzing them, and developing action plans 
• Identifying, tracking, and addressing customer trends 
• Defining the behavior of competitors in the Area 
• Understanding customer contracts and compliance
• Developing well-formed strategies and tactics for contract negotiations 
• Working with General Managers to make sure employee relations plans are in place and well executed 
• Ensuring process, policy and initiative compliance; ensuring business tools are being used 
• Reviewing talent management plans; ensuring that talent within the area is identified and developed 
• Confirming General Managers have coaching plans and coaching notes for the members of the team 
• Other duties assigned to meet the needs of the business
• Conduct special projects as requested by the COO

Requirements:

• Bachelor’s Degree preferred; with suitable experience managing a P&L 
• 10 or more years of experience in an operations management role; 5 or more years in a senior manager role
• Experience supporting multiple sites/branches/locations; ability to provide guidance and management from a remote location required
• Proven leadership ability, industry-specific knowledge gained through experience
• Strong negotiation skills and techniques
• Desire to coach and mentor others
• Financial acumen and knowledge of economic theory
• Practical application of marketing and sales theory and principles
• Comprehensive understanding of labor and employment practices law
• Working knowledge of Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.) and accounting-based systems
• Excellent verbal and written communication skills along with strong interpersonal skills
• Strong analytical skills with an attention to detail
• Creative, innovative, and flexible mindset
• Ability to work independently or as part of a team
• Well-developed time-management skills
• Utmost professionalism, integrity, and confidentiality
• Must have the ability to travel with-in the Area

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this …