Regional Manager (East Coast)
Remote, USA
The Regional Manager provides multi-site leadership and management. Each location includes part-time workforce along with full-time operations team members.
Responsibilities:
- Coaching and advising General Managers
- Planning, developing and implementing a strategy for meeting organizational performance plans
- Identifying growth opportunities and working collaboratively with Business Development
- Building and maintaining strong business relationships with customer base
- Ensuring General Managers have significant customer relationships throughout their district
- Monitoring business results: ensuring the Area is meeting all contract responsibilities
- Ensuring the area has a solid business plan and budget
- Working with General Managers to make sure they know how to read relevant financial statements
- Tracking Area and location results, defining trends, and anticipating impacts
- Reviewing financial statements for the region, analyzing them, and developing action plans
- Identifying, tracking, and addressing customer trends
- Defining the behavior of competitors in the Area
- Understanding customer contracts and compliance
- Developing well-formed strategies and tactics for contract negotiations
- Working with General Managers to make sure employee relations plans are in place and well executed
- Ensuring process, policy and initiative compliance; ensuring business tools are being used
- Reviewing talent management plans; ensuring that talent within the area is identified and developed
- Confirming General Managers have coaching plans and coaching notes for the members of the team
- Other duties assigned to meet the needs of the business
- Conduct special projects as requested by the COO
Requirements:
- Bachelor’s Degree preferred; with suitable experience managing a P&L
- 10 or more years of experience in an operations management role; 5 or more years in a senior manager role
- Experience supporting multiple sites/branches/locations; ability to provide guidance and management from a remote location required
- Proven leadership ability, industry-specific knowledge gained through experience
- Strong negotiation skills and techniques
- Desire to coach and mentor others
- Financial acumen and knowledge of economic theory
- Practical application of marketing and sales theory and principles
- Comprehensive understanding of labor and employment practices law
- Working knowledge of Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.) and accounting-based systems
- Excellent verbal and written communication skills along with strong interpersonal skills
- Strong analytical skills with an attention to detail
- Creative, innovative, and flexible mindset
- Ability to work independently or as part of a team
- Well-developed time-management skills
- Utmost professionalism, integrity, and confidentiality
- Must have the ability to travel with-in the Area
Job Profile
Regions Countries Benefits/Perks401(k) Dental Holidays Medical Vacation Vision Wellness
SkillsBusiness Development Coaching Financial analysis Marketing Microsoft Office Negotiation Sales
Tasks- Building customer relationships
- Coaching General Managers
- Developing business strategies
- Developing talent management plans
- Identifying growth opportunities
- Monitoring business results
- Reviewing financial statements
- Tracking customer trends
10 years
Education RestrictionsMust have the ability to travel within the Area
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9