Recruitment Team Lead - JobRack

Hi, I’m Noel, the CEO here at JobRack. 

I’m on a mission to build an incredible recruitment team filled with experts who not only excel at what they do but take pride in delivering a high touch service to both our clients and candidates. 

We’re looking for someone to lead our recruitment team to success whilst helping to shape the future of the business!

Here’s a quick video from me.https://youtu.be/gz0v80PJQlU

There’s a lot of detail below for you to read -  if you don’t like detail, then that’s ok, it just means this role is not for you!

If you take the time to apply then we will 100% read (and watch) every bit of your application.

We're not using AI to filter candidates, we're real people looking for an amazing person to come join our team!

JobRack helps business owners from all over the world hire quality remote team members from Eastern Europe and more recently South Africa.

We’re a fully-remote team with team members across Eastern Europe and South Africa with Noel our CEO based in London.

We get to know each other, support each other and all love helping our clients hire amazing team members.

Our clients work with us for three key reasons:

1. We find them amazing people that they couldn't find themselves

2. We give them the help and support to hire successfully

3. We are so confident in our ability to deliver an amazing service, we offer a one year guarantee. 

We also guarantee our clients that we'll find someone they're 'thrilled to hire’ - it’s challenging, but we like it that way.

We hire for all kinds of roles from software developers to marketing specialists, operations managers to executive assistants, and many more.

You can hear from our many happy clients at: https://jobrack.eu/testimonials

Our core values:  

✅ We have clarity - we know where we are going and what’s expected of us

✅ We work with focused speed

✅ We are positive and professional

✅ We Wow our clients

✅ We constantly improve

Above all we are…Helpful and friendly

If you want to work with awesome people with whom you can learn and grow, at the same time providing a stellar experience for our clients and candidates - JobRack may be the perfect place for you!

We’re big on growth and learning, and a few books have been key in shaping how we operate. The Power of Moments inspires how we wow our clients and candidates at every turn. Topgrading guides our approach to building a high-performing team, and Who: The A Method of Hiring helps us find the right people to join us on this journey. If these resonate with you, you’ll fit right in!

We are seeking an experienced, hard-working, ambitious, and hungry Recruitment Team Lead to join us and help lead us on our journey to be the best remote recruitment service in the world.

This role combines hands-on recruitment with leadership responsibilities.

You’ll spend 70% of your time on active recruitment and 30% on the leadership and development of our small but mighty team of Recruitment Partners and Sourcing Specialists.

What you’ll be up to…

• Lead and Inspire: Guide our awesome team of recruiters, creating an environment where everyone feels supported, motivated, and ready to bring their A-game every day.
• Quality and continuous improvement: Review team deliverables like client calls, candidate interviews, and communications. Offer regular feedback and coaching to help everyone grow and improve.
• Data-Driven Decisions: Dive into the numbers to spot opportunities for improvement and growth. Use data to make our systems and processes even better.
• Reporting: Create clear, straightforward reports that help us keep track of the business and make smart decisions.
• Own Our Tools: Take charge of managing our systems and suppliers, from our ATS and LinkedIn to testing platforms and job boards
• Find the Best Talent - Quickly and efficiently recruit top-notch technical and non-technical candidates for a variety of roles, always meeting those deadlines.
• Be the Client's Go-To - Lead client interactions from start to finish, ensuring they have a fantastic experience every step of the way.
• Conduct Engaging Interviews - Dive deep in high-touch interviews to uncover why candidates would be a great fit for our clients.
• Stay Connected -  Keep in regular contact with your candidates while sending test tasks, following up, and providing updates on their applications. Treat them as you’d want to be treated yourself.
• Create Strong Shortlists -  Build solid shortlists of highly qualified candidates that wow our clients 
• Own Your Roles -  Take full ownership of your roles, driving strategy, performance, and results with pride.
• Build Great Relationships -  Build trust with business owners to understand their needs and help them hire great team members.
• Collaborate and support - We’re a team, we help each other every day regardless of position and experience, there’s no egos and asking questions is a sign of strength.

No sales required! Our Recruitment team focuses on doing what they do best - recruiting, you won’t need to find new clients or do sales calls.

Tools we use for management and communication:

• Monday.com
• Slack
• Google Drive
• ATS  - currently Workable 

This is a full-time role, with core hours from Monday to Friday, working 8 hours a day between 8AM and 5PM CET. 

Occasionally, you’ll need to work into the early evening to support our clients in the US.

Requirements

As a successful candidate, you need to have:

• Proven Recruitment Experience: You’ve got at least 7 years of solid agency recruitment experience, and you know how to fill roles quickly and effectively.
• Leadership Experience: With a minimum of 3 years leading a recruitment team in an agency setting, you’ve shown you know how to guide and motivate your team to success.
• Scalable: You’ve got hands-on experience in helping a recruitment function grow, with a track record of scaling up to 40 hires per month and beyond.  
• Client Relationship Management: Strong experience in building and maintaining client relationships, with the ability to manage expectations effectively. 
• Communication & Negotiation Skills: Excellent interpersonal and communication skills, both written and verbal.
• Commercial Acumen: Strong business understanding and the ability to identify commercial opportunities.
• Tech-Savvy: Experience using recruitment ATS (bonus points if it’s Workable) and sourcing tools like LinkedIn Recruiter.
• Goal-Oriented: Ability to meet and exceed your own recruitment targets while leading your team to exceed theirs.

Our ideal candidate is someone :

✅proactive, with great communication skills and an outgoing personality. 

✅with an analytical mindset: you are not afraid of reading through clients' requests and digging into candidates' profiles, analysing and comparing thoroughly

✅with an improvement-focused mindset, taking initiative and making things better - focusing on the solution, not the problem. 

✅ who wants to take ownership, with a ‘make-it-happen’ attitude

✅ with a high sense of urgency, you will be happy to take on the challenge of meeting our most important recruiter KPIs: the quality of candidates, the quantity of candidates and speed of hire.

✅ client-focused: you really understand you’re working for the client when sourcing/screening for a role.

If on top of that, you will want to play an active part in building an awesome business  then you’ll definitely fit in well with the rest of our team!

Benefits

We’re constantly working to improve our perks and benefits and actively work with our team to identify the things that really matter to them. This is what we offer just now, but if there’s something important to you that’s missing then let’s chat about it. We have plans for other meaningful perks as we hit our near future goals.

• Salary of $3,000-$3,500 per month depending on experience and awesomeness (if you think you’re worth more then please apply and tell us why)
• Paid holiday
• Paid sick leave
• ☀️ Annual team retreat
• A fun team that supports each other every day
• ️ Our core hours are European office hours with some flexibility
• ✈️ Work from anywhere (fully remote team)
• Huge potential to grow (in compensation and responsibility) as we do

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

We’re looking for someone amazing. We’re going to invest a lot of time into this process, and we’ll expect you to want to do the same.

These are the stages you can expect in this hiring process (we may adjust as needed as we go through):

1. Application form including Video 
2. Initial interview
3. Short test project
4. In depth interview with Noel, our CEO 
5. Insights profiling, offer and referencing

Thank you for taking the time to consider this position. We look forward to hearing from you soon!