Record Retrieval Specialist I

A Little Bit About Us

If you're looking for a rewarding career at a company with a supportive workplace culture and unlimited potential for growth, consider Gemini Legal. We are a dynamic, industry-leading, technology-based company headquartered in Rocklin, California. Gemini provides support services to California attorneys, collecting digital records and offering vocational counseling to injured workers.

Our management team has an open-door policy, and our exceptional growth is credited solely to our team members and their dedication to collaborate, achieve and give back. Success is celebrated and integrity is the essence of who we are. 

Ethical. Passionate. Smart. These three tenets drive our diverse team, and we welcome dedicated individuals to apply to join our work family.

A Little Bit About the Position

Ready to grow your career at Gemini Legal? We’re seeking a Record Retrieval Specialist I to play a critical role in coordinating and scheduling the retrieval of confidential, time-sensitive records. In this position, you’ll sharpen your research skills, ensure compliance with HIPAA and state regulations, and contribute to the seamless execution of critical workflows. With responsibilities ranging from confirming subpoena receipt to scheduling process servers and reviewing invoices, you’ll make a meaningful impact on departmental efficiency.

This role is perfect for detail-oriented candidates who thrive in a fast-paced environment and are looking to build expertise in records management. You’ll be part of a supportive team committed to Gemini’s core values of integrity, teamwork, and excellence. If you’re organized, self-motivated, and ready for the next step in your career, apply today to make a difference while advancing your professional growth!

• Location: Remote (California Residents Only) 
• Schedule: Monday-Friday, 8:00am-5:00pm
• Compensation: $17.50-$21.15/hour 

• High School Diploma or equivalent required 
• 1+ years of customer service or call center experience preferred 
• 1+ years of medical or legal office experience preferred 
• Advanced time management and organizational skills 
• Demonstrate discipline to follow all active processes to ensure standardization  
• Strong verbal and written communication skills 
• Presentation and public speaking 
• Ability to handle a high volume of work and function in a fast-paced environment, on deadline 
• Self-motivated and directed, with keen attention to detail 
• Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.)  
• Exceptional teamwork 

FUNCTIONAL REQUIREMENTS

Must be able to perform the essential functions of the position with or without accommodation, including, but not limited to: 

• Sitting for at least one hour at a time (total: 6-8 hours/day) 
• Keyboarding for extended periods of time (total: 4-6 hours/day) 
• Using a phone with or without a headset for extended periods (total: 4-6 hours/day) 

What You'll Love About Gemini

• Comprehensive health coverage including medical, dental, and vision
• Generous time-off to support work-life balance including PTO, volunteer time, sick time, and paid holidays
• 401(k) plan with company match to support your financial future
• Company culture rooted in shared values and community
• Education tuition reimbursement program 
• Employee Assistance Program (EAP) and legal assistance benefit
• Company-paid annual donation to a non-profit or charity of your choice
• Employee recognition program with gifts and awards