Quality Assurance Analyst Senior
US MI DET Virtual
Job Description
About FIS
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
Our Auto Finance team provides development, production, client experience and operational support to several Automotive lending clients. You will work on a client focused team providing defect & enhancement support for our Auto Finance lending application working closely with our client teams.
An exciting time for our team as over the next several years, we will be transitioning from a mainframe-based Auto Finance lending application to a server-based Asset Finance lending application.
What you will be doing
· You will be working with the client in software design meetings and analyzing and interpreting user needs to determine technical requirements.
· You will be writing technical specifications and business requirements documents and identifying solutions to non-standard tasks/queries.
· You will be presenting technical solutions to the client in a non-technical, business focused method via use of storyboarding, and demos.
· You are naturally inquisitive, a self-starter and work well in a team environment.
· You love a challenge!
What you bring
· A bachelor’s degree in information systems, finance, accounting or the equivalent combination of education, training, or work experience.
· A minimum of 5 years design and usability/business analyst experience in a financial services research and development environment, or banking/financial industry.
· Ability to provide communication on issues or complex information to a wide audience based on knowledge.
· Strong analytical and problem-solving skills as well as excellent human relations, negotiation and documentation skills.
Bonus if you have
· Experience with Auto Suite, specifically Auto Finance and the financial industry.
· Functional knowledge of traditional Project Management and Agile methodologies.
· Excellent customer service skills that build high levels of customer satisfaction for internal and external customers.
What we offer you
· Attractive benefits including private medical cover, dental cover, and travel insurance.
· A modern, international work environment and a dedicated and motivated team.
· A broad range of professional education and personal development possibilities – FIS is your final career step!
· A competitive salary and benefits.
· Time to support charities and give back in your community.
· Great workspaces with dedicated and motivated colleagues.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Attractive benefits Career opportunity Community Support Competitive compensation Competitive salary Competitive salary and benefits Dental Dental cover Exciting career opportunity International work environment Medical Personal development Private medical cover Professional development Support charities Travel insurance
Tasks- Analyze user needs
- Communication
- Present solutions to clients
- Support defect and enhancement requests
- Write technical specifications
Accounting Agile Agile methodologies Analytical Asset finance Auto Finance Banking Business Analysis Business Requirements Communication Customer service Design Documentation Finance Financial Services Human Relations Information systems Lending Management Methodologies Negotiation People Problem-solving Project Management Quality Assurance Research Security Self-Starter Software Team Teams Technical Technical Specifications Technology Training Writing
Experience5 years
EducationAccounting Bachelor's degree Business Education Equivalent Equivalent combination of education Finance Information Systems Law Management Training Work experience
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9