QA Director

At Turtle Rock, we make the games we want to play. We're dedicated to providing a collaborative environment where our team members feel empowered with the creative freedom to contribute and grow. While we are based in Orange County, CA, we support flexible work arrangements ranging from in-studio, hybrid, to fully remote throughout North America. Join our award-winning game development team and help create our next AAA title.

We’re looking for an experienced QA Director to lead our quality assurance team and build out a network of third party QA vendors.

As a QA Director, you will own skills development, quality metrics progression, and refining quality strategies for Turtle Rock Studios QA team as well as be responsible for evaluation, negotiating with and managing a network of QA vendors for upcoming projects. We are a collaborative team that succeeds in doing great work because every piece matters. As a leader, you will be expected to get organizational buy-in across multiple levels to be successful.

Responsibilities

• Oversee the QA team for various stages of projects
• Work closely with the Executive Producer on initiatives for improving internal processes and creating long term plans including QA staffing and project planning
• Establish a clear vision for QA while guiding the team in developing QA framework and standards, finalizing a set of best practices, QA tools, and presenting quality metrics to stakeholders regularly
• Identify, recruit, interview, and hire QA team members to help teams scale effectively in collaboration with QA Leads
• Work closely with Production to determine feature feasibility 
• Provide clear, informative metrics to the leadership team to help assess project health and empower teams to be held accountable for upholding quality and player impact as an essential factor in decision-making
• Run a full RFP process with various QA vendors to establish a network of third party QA studios to assist in large scale testing, including for localization and certification
• Provide regular direction, mentoring, and coaching to QA team members, creating a center of reliability & excellence with a culture of continuous improvement

Requirements

• 10+ years of video game industry Quality Assurance experience, with at least 3 years in a leadership role
• 4+ years managing QA professionals, including team leads
• Managed QA process for 1st party certification for 1 or more AAA games
• Desire to foster a positive …