Project Manager - Operations Management

Job Summary:

Plan, organize, and lead Operations area projects to further improve efficiency of operational processes across a diversity of funders. Simultaneously manage multiple projects of high complexity requiring engagement with multiple teams, departments, and across geographic time zones. Identifies resource needs and coordinates efforts of multi-stakeholder teams to deliver projects according to agreed to plan. Manages and defines project objectives, adjusts project plans as needed, and manages stakeholder buy-in and engagement throughout the lifecycle of assigned projects. Creates work plans based on goals and targets and implements interventions across multiple functional areas. Collaborates with multiple functional areas across the organization to ensure representation and buy-in from all stakeholders. Develop and manage process improvement and efficiency initiatives to support effective and impactful project delivery across a diversity of funders.

Please apply by August 23, 2024 as the posting will close.

Accountabilities:

• Plans, executes, and finalizes projects to identify and strengthen project and operational agility across a diversity of funders. Acquires resources and coordinates the efforts and inputs of team members and clients to deliver projects according to plan.

• Develops standards and tools that promote efficient, high quality project management and operational performance.

• Contributes to the development of a toolkit of operational performance standards, procedures, and training modules for work across a diversity of funders.

• Contributes to the maintenance and expansion of an organization-wide system that provides guidance, and improves efficiency and agility of key operational processes at FHI 360.

• Collaborates with teams to identify and develop procedures and work instructions for efficiently working across a diversity of funder.

• Develop processes and procedures for engagement and management of subawards across a diversity of funder.

• Develops and provides trainings and learning support to project teams to improve project management and operational efficiency across a diversity of funders.

• Contributes to organizational process improvement efforts and corporate initiatives.

Applied Knowledge & Skills:

• Works independently and with other agencies to build local community acceptance.

• Comprehensive knowledge of concepts, practices, and procedures with project management, process development and execution.

• Strong knowledge of project management software and other technologies.

• Strong negotiator and problem solver.

• Excellent oral and written communication skills.

• Demonstrated project and personnel management skills.

• Ability to influence, motivates, and collaborates with others.

• Ability to adapt and resolve problems/issues to bring project to completion. 

Problem Solving & Impact:

• Decisions and actions have serious implications with delays in project schedules, operations and may affect overall business activities.

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