Program Quality Management & Compliance Lead - REMOTE

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

BI Full 6C (T4)

Job Family:

IT Quality Assurance

Job Qualifications:

Skills:

Capability Maturity Model Integration (CMMI) Assessments, Collaboration, Process Improvement Management, Quality Management, Risk Management

Certifications:

None

Experience:

8 + years of related experience

US Citizenship Required:

Yes

Job Description:

Quality Analyst Advisor

Seize your opportunity to make a personal impact as a Quality Analyst Advisor supporting GDIT client.. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Quality Analyst Advisor, you will help ensure today is safe and tomorrow is smarter. Our work depends on Quality Analyst Advisor joining our team to develop and applies quality standards in accordance with company and customer requirements. Ensures compliance is followed throughout quality assurance process. Identifies advanced potential risks and compliance issues and provides innovative solutions.

 

HOW AN IT QUALITY ANALYST ADVISOR WILL MAKE AN IMPACT

• Establishing and maintaining an efficient/effective process to ensure the quality of products and services throughout the program

• Reviewing, auditing, and improving program activities and work products for compliance with acceptance criteria including but not limited to Performance Work Statement (PWS), documented processes/ procedures/guidelines, and program standards and procedures

• Implementing new processes and/or artifacts from adoption phase to maintenance phase with a high focus on consistency and measure of success

• Issuing Corrective and Preventive Actions when there is a major non-compliance with quality or program policies, or should the program fail to meet performance standards

• Identifying responsible team member(s) to address audit findings

• Participating in root cause analysis and tracking of actions through resolution

• Recommending process improvements to the PIVOT-I Team based on best practices identified within and/or outside GDIT, and aid in their implementation 

• Assisting the PIVOT-I team in resolving quality-issued action items

• Ensuring implementation of the appropriate peer review process. Providing QA review of contractual deliverables and other internal documentation based on contract requirements.

• Reporting on QA/QC activities and program compliance to the program senior management

• Participating in GDIT Integrated Software Engineering (ISE) Auditors Meeting to report program audit activities status and share auditing best practices and lessons learned

• Participating in lifecycle activities such as internal Program Management Reviews (PMRs) and Milestone Reviews

• Coordinating with the PIVOT-I Team to determine, document, and track program- specific performance metrics and verifying that these metrics are being met

• Supporting activities prescribed in the Program Measurement Plan, Configuration Management Plan, and Risk Management Plan

• Supporting process tailoring activities to align GDIT processes to contract needs

• Maintaining the programs artifact and collaboration repositories per the organization’s standard

WHAT YOU’LL NEED TO SUCCEED:
● Education and Required Experience: BA/BS degree and 8+ years of experience or 12+ years of experience in lieu of degree
● Required Technical Skills: ITIL Foundation Certification or experience working in an IT Systems Management environment preferred (required to have ITIL Certification within 3 months if hired)
● Public Trust/Other Required: BI Full 6C (T4)
● Required Skills and Abilities:

• Working knowledge of CMMI-SVC framework and auditing against CMMI-SVC best practices

• Configuration Management experience

• Risk Management experience

• Agile Methodologies experience

• Working knowledge of MS Office Suite Products

  • Creating and maintaining SharePoint sites/Teams Channels with appropriate permission levels for maximum collaboration

• Prior experience with SOP repositories

  • Version/history control

• Strong Interpersonal Skills

  • Courage to question the process to better understand and implement improvements

• Solid communication skills - verbal and written

• Attention to detail and accuracy

• Ability to multitask in a stressful environment

• Experience working remotely

  • Self-starter requiring little direction

  • Resourceful with an interest to conduct research

● Preferred Skills:

• Quality Assurance/Auditor Certification

• Certified Scrum Master, Scrum Alliance or SAFe Certified

• Change Management Certification

• ServiceNow experience

• Solid communication skills in a high visibility environment

• Ability to interact professionally with all levels of management

● Location: Remote, Hybrid
● US Citizenship Required

GDIT IS YOUR PLACE:
● Full-flex work week to own your priorities at work and at home** (remove if not eligible)**
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays **(remove if not eligible)**

The likely hourly rate for this position is between $44.95 - $60.81. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

USA VA Home Office (VAHOME)

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Apply