Program Manager, Low-Income

Low-Income Program Manager 
Location: Little Rock, Arkansas (remote)
 
Ready to make a difference? 
As a Low-Income Program Manager, you will lead the strategy, development, and management of a residential utility programs, working closely with the client and ICF’s implementation team, to bring energy efficiency and bill savings to their customers, focusing on under-served and disadvantaged communities throughout Arkansas.      
 
A Low-Income Program Manager will gain exposure to various types of energy efficiency projects and typically provides account management, trade ally/service provider management, and other technical services for a utility energy efficiency program and their stakeholders. In this role, you would be responsible for developing budgets and participation requirements, innovative reporting, and analysis, conducting market research, and facilitating communications and coordination across a Residential Trade Ally/Service Provider (TA) network throughout Arkansas. This position will provide an opportunity for you to apply your academic knowledge, gain exposure to major projects, and build relevant market knowledge and consulting skills. 
 
Why you will love working here 

• Quality of life:  Flexible workplace arrangements, work-life balance, employee wellbeing programs 
• Investment in the community:  Donation matching, volunteer opportunities 
• Investment in you:  Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning 
• Any many, many more  *Ask your recruiter for more details! 

 
What you will be doing: 

• Recruit, enroll, and retain BPI certified energy efficiency companies to participate in the program to meet program energy savings goals  
• Perform and lead team activities in desktop and field QA/QC to validate technical project data for weekly processing, ensuring compliance with requirements and process controls 
• Coach and train Trade Allies and internal support team members on best practices, audit resolutions, and technical subject matter 
• Assemble and provide reports, presentations and database management using many MS Office programs along with industry-specific software tools. 
• Build and maintain in-person relationships with Arkansas trade allies, sub-contractors, nonprofit organizations, and industry associations. There will also be opportunities to attend trade shows, conferences, and other events to promote and represent the program offerings 
• Stay informed on local, state and federal energy efficiency programs and evaluate how these programs can benefit current offerings. 

 
What we need you to have: 

• Bachelor’s degree in Organizational Management, Building Science, Energy Systems, Sustainability, or other related field (or applicants can substitute one year of related experience for one year of education)
• 3+ years of related work experience in residential energy efficiency, sustainability, or in the energy industry. 
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check 

 
What would be useful: 

• Experience and knowledge of residential energy efficiency in Arkansas 
• Excellent verbal, interpersonal and written communication skills  
• Experience managing and motivating a diverse team 
• Experience working in or managing a trade ally/service provider network 
• Certified Energy Manager or BPI credentials 
• Bilingual in Spanish and English a plus 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$64,273.00 - $109,264.00

Arkansas Remote Office (AR99) Apply