Program Manager - Global Supply Chain Operations
US Field Non-Sales (Remote Workforce)
Let’s talk about the team:
Reporting to the Senior Program Manager for Global Operations, the Program Manager holds these primary objectives:
To effectively lead programs and projects that support the rapid growth and scalability of emerging channels, 3PL and new business operations.
To actively engage, inform, and influence stakeholders across the business on the Global Distribution Operations program portfolio.
To deliver program strategies, ensuring alignment with organizational objectives and driving impactful results in value creation.
Job environment:
The role requires the ability to build highly effective, cross-functional working relationships with diverse partners in operations and commercial teams.
Let’s talk about Responsibilities:
Accountabilities:
Oversee, execute, and deliver program strategy that pursues revenue and profit improvement opportunities across Operations, with an emphasis on new business, 3PL Partnerships and segmented solutions for emerging channels.
Work with business owners and stakeholders to define program scope and deliverables, assign responsibilities, identify appropriate resources for execution, and develop milestones to ensure timely completion of results.
Collaborate with Global Distribution Operations and Revenue teams to develop and align on measurable success metrics, track performance, and report regularly to internal and external stakeholders.
Conduct program and project post-mortems, capture lessons learned, iterate and continuously improve program management practices and approaches for productivity and future planning.
Drive initiatives that improve the services we provide to our customers, both internally and externally.
Achieve meaningful customer loyalty while accessing improved Operations efficiency across the organization.
Build trust through collaboration, performance and productive relationships with internal and external stakeholders.
Be a key champion for change; oversee change management needs required by program, in conjunction with supporting communications, program materials, documentation and training.
Challenge and improve existing processes and quantify value opportunities through objective data analysis.
Conduct all business activities in compliance with ethics, legal and regulatory requirements.
Position challenges:
Ability to navigate and deliver through a complex change environment and with culturally different teams
Achieve measurable improvement in value creation, building a more Commercial and Customer-centric capability across Operations
Facilitating and navigating through potential roadblocks and barriers, being creative and “thinking outside the box” for new solutions.
Balancing the need to deliver short term results with the need to create the conditions for sustainable long-term revenue growth
Promoting a culture of customer focus throughout US Operations
Skills:
Leadership: Foster a collaborative environment that empowers others to give their best, take risks & unlock value. …
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RestrictionsFully remote Remote Remote Workforce
Benefits/PerksAD&D Caregiver leave Commuter benefits Competitive salaries Comprehensive medical Dental Disability Insurance Employee stock purchase plan ESPP Flexible Spending Account Flexible work arrangements Fully remote Health savings account Holistic benefits packages Long-term disability insurance Medical Paid holidays Paid Time Off Short-term and long-term disability insurance Sleep care management Tuition Assistance Vision
Tasks- Change Management
- Data Analysis
- Engage stakeholders
- Track performance
Analytical Change Management Collaboration Communication Cross-functional Collaboration Customer focus Data analysis Excel Innovation Interpersonal Leadership Organizational Presentation Problem-solving Program Management Project Management Results Orientation Sales Stakeholder engagement
Education