Program Consultant, Health Care, Quality

Overview

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The American Heart association has an excellent opportunity for a Program Consultant, Health Care Quality supporting our National Center office in Dallas, TX. This position can be home based.

This is a full time, benefits eligible, grant funded opportunity. Current funding will expire on September 30, 2025, with the possibility of extension.

The Program Consultant will be responsible for the implementation of quality programs aimed at improving care in patients with cardiovascular disease. Responsible for working with multiple sites to educate and motivate improvement in treatment to guidelines, clinical processes and practices. Responsible for communicating project status, and delivering requirements within budget, scope, and timeline. This position will also work closely with several different departments within the national office to ensure success.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

• Lead the implementation of quality improvement projects to help healthcare providers treat cardiovascular disease in alignment with the organization's guidelines, providing consultation, support, and process mapping to identify improvement opportunities.
• Develop and implement program strategies, serving as the main point of contact for hospitals and clinics while coordinating with staff and volunteers to ensure sustainability through ongoing resources and education.
• Collaborate with clinicians to develop clinical decision support tools and address barriers to guideline adoption, improving patient outcomes by enhancing clinical workflows.
• Communicate project progress with leadership, manage cross-functional teams, and ensure project deliverables are met according to timelines.
• Oversee project documentation, including managing budgets, timelines, and reporting for internal and external stakeholders.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• 2-5 years of related experience.
• 4 years of experience in healthcare or public health, including clinical, quality improvement, program development, and systems improvement.
• 3 years of project management experience, including managing budgets, timelines, and communication with team members and stakeholders.
• Skilled in working with clinical audiences to drive change management and improve patient outcomes.
• Strong verbal, written, and presentation skills with proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently with minimal supervision and effectively engage with volunteers to increase motivation and participation.
• Willingness to travel approximately 15% of the time, including overnight stays.

Preferred Qualifications:

• Certified Professional in Healthcare Quality (CPHQ) certification.
• Experience in the medical field, with a focus on healthcare quality or clinical settings.

Compensation & Benefits

The expected pay range will be $65,000 to $85,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.This position not a match with your skills?  Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities