Professional Trainer - Remote Missouri

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Your role in our mission

• Work with Provider Training team to assemble a high-impact and wide-reaching curriculum of in-person seminars, events, eLearning modules, webinars, and other learning offerings. 
• Deliver internal training, client trainings, and trainings to our clients’ audience the healthcare industry, and perform needs analysis as appropriate to determine training needs.
• Create and edit engaging learning activities and course content using a variety of authoring tools, including Articulate 360 and MS Office tools.
• Gathers, reviews and analyzes course evaluations and seminar schedule to determine effectiveness of training sessions. Prepares recommendations and reports to senior level personnel, client and/or management. 
• Participate in the development, updating, and delivery of a comprehensive annual Training Plan that covers staff and client/member/provider training available with a training calendar that adjusts monthly because of client feedback, proactive support findings, policy changes, and other opportunities to improve.

What we're looking for

• Medicaid and MITA Expertise: Knowledge of Medicaid processes, systems, and MITA, covering key areas such as provider enrollment, maintenance, and credentialing processes.
• Business and Technical Skills: Strong business analysis, research, and troubleshooting skills to diagnose and address system issues, paired with technical savvy and familiarity with Visio and process modeling.
• Training and Presentation Skills: Skilled in both in-person and virtual training, with experience in adult learning, classroom facilitation, and delivering technical concepts effectively.
• Content Creation and Documentation: Background in technical writing and documentation, with expertise in video creation and editing (Camtasia, Articulate, Captivate) and 508 compliance for accessibility.
• Communication and Soft Skills: Strong interpersonal and communication abilities, capable of leading presentations, facilitating stakeholder sessions, and maintaining clarity in complex discussions.
• Requirement Management: Proficient in requirements analysis, capturing, and managing requirements throughout the project lifecycle, and familiar with product-based implementations.

What you should expect in this role

• Must reside in the state of Missouri
• This is a fully remote position.

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The pay range for this position is $48,300 - $69,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.