Professional Network Relationship Manager
Remote OH
Demonstrate a broad knowledge of the organization's direction to achieve growth objectives and operational goals. Act as an internal resource for business partners
Establish relationships with Schools of Optometry and Optometric Associations, and become an expert in assigned region/account on plans, programs, and products. Build relationships that result in positive adoption, achievement of Vision Care program targets, and support of strategic initiatives
Evaluate key account interactions to identify opportunities, increase efficiencies, and enhance overall satisfaction. Proactively partner with key practices acting as a trusted advisor. Resolve problematic issues and offer solutions within established policies and processes
Develop and execute creative recruitment strategies utilizing influencing techniques to attract new providers to the network or entice existing providers to participate in supplemental networks
As needed, work with business partners to deliver training to strategic or top-tier accounts
Provide educational content and support as needed to optometric associations and key practices to further engage the audience and better understand our products and services
Take a leadership role with key, identified practices to further enterprise initiatives, collaborating with cross line of business partners. Research, analyze, and resolve complex provider issues. Escalate provider issues to the appropriate business partners and drive solutions as needed to respond within established timelines. Proactively, reactively, and interactively communicate strategic direction and relevance to practices
Represent the enterprise at industry meetings for the purpose of building positive relationships that will drive adoption of products and services
Ability to travel, as needed
Job Specifications
Typically has the following skills or abilities:
Bachelor’s degree in Business, Marketing, or related field or equivalent experience
4+ years of health care, sales, managing client relationships or related experience in a customer-focused servicing, sales, or business development capacity
Advanced communication, presentation, influencing, and problem-solving skills
Demonstrated professionalism and leadership in dealing with situations involving controversy and conflict
Demonstrated ability to balance provider needs with corporate objectives
Demonstrated ability to build relationships with key decision-makers and industry leaders
Strong attention to detail, organizational and customer service skills
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties
Preferred Skills
Must be able to travel 40-45%
Must reside in …
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Benefits/PerksBonuses Commissions Eligible bonuses and commissions VSP Vision benefits
SkillsBusiness Development Communication Customer service Information security Leadership Marketing Organization Organizational Presentation Privacy Problem-solving Relationship Management Research Sales Training
EducationBachelor's degree in Business Business Marketing Related Field