Professional Field Representative - Remote WI

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary

The Professional Field Representative serves as the primary liaison between healthcare providers and Wisconsin Medicaid, delivering education, resolving issues, and ensuring provider satisfaction. This is a virtual position, but candidates must reside in Wisconsin to attend conferences, present at events, and visit local providers as needed. The role operates Monday through Friday during business hours in Central Time.

Your role in our mission

• Deliver provider education through scheduled regional workshops and virtual or face-to-face meetings within Wisconsin.
• Conduct targeted provider training sessions on service-specific topics across the state.
• Assist healthcare providers in resolving complex billing and policy issues to enhance service delivery.
• Proactively engage with providers in your region to ensure satisfaction and address concerns.
• Collaborate with Wisconsin provider associations to resolve issues and represent the program at conventions.
• Serve as a trusted point of contact for providers, offering guidance on healthcare programs and policies.

What we're looking for

• Strong background in working with health insurance plans and/or managed care organizations.
• Excellent interpersonal skills with the ability to build and maintain professional relationships.
• Ability to deliver presentations and speak confidently in front of large audiences.
• Resides in Wisconsin with the ability to travel locally as needed.
• Familiarity with Medicaid and Medicare is preferred.
• Background in healthcare billing and policy is an asset.
• Background in healthcare billing and policy is an asset.

What you should expect in this role

• Virtual position with the requirement to reside in Wisconsin for travel to local conferences and provider visits.
• Work closely with healthcare providers, associations, and key stakeholders in Wisconsin Medicaid.
• Regular engagements through workshops, training sessions, and virtual or face-to-face meetings.
• Dynamic and impactful work that directly supports healthcare programs and provider satisfaction.
• Represent Wisconsin …