Product Manager

Are you a motivated visionary with experience taking digital products in the P&C insurance industry to the next level? Does the idea of enhancing our existing products to satisfy customer needs sound rewarding? Do you thrive in challenging, collaborative environments?

ReSource Pro is looking for a Product Manager to grow and expand our digital products for the commercial P&C insurance industry. This role will be responsible for creating product roadmaps for both new and existing products, and working closely with technology, sales, and marketing to ensure client satisfaction. This role will focus on our Direct Bill product as well as Robotic Process Automation (RPA).

This is a remote position that can be based anywhere in the United States with a preference for candidates located in Eastern or Central time zones. A portion of your time (15%) will be spent travelling both nationally and internationally.

After 3 months you will...  

• Independently establish product strategy and vision within a defined product of responsibility while gaining executive alignment to drive performance.
• Ensure Product vision and features align with client’s core needs and solve market pain points. Be the Voice of the Customer. Continuously refine and adapt the strategy based on market dynamics.
• Be responsible for the financials (P&L, ROI) of assigned product, ensuring financially sound decision making to maximize ROI.
• Establish and monitor OKRs to drive adoption, usage, and overall customer satisfaction.
• Proactively drive collaboration with Marketing and Business development teams to create and deploy effective product launches and campaigns.
• Create, design and market test new product iterations to continuously meet the market needs.
• Design, coordinate and oversee customer research efforts. Write survey and interview questions, host user group meetings, webinars, and other client events. Utilize customer feedback to drive product improvements and enhancements.
• Analyze data to identify trends and opportunities for optimization. Evaluate competitors and industry trends to stay ahead in the market.
• Serves as a mentor and resource to junior Product team members. 
   

To be successful, you will need...

• Minimum 10+ years of total work experience preferably within consulting, outsourcing, insurance or other related field
• 5 years' experience in product development/product management.
• Experience working with Robotic Process Automation (RPA)
• P&C insurance industry experience highly preferred
• Experience with accounting/billing products preferred
• The ability to interpret customer needs and apply them to existing or new products
• Master problem solving & listening skills
• Intellectual curiosity and the drive to learn everything about a …