Product Manager
Rhode Island
Job HighlightsLocation: Remote, must be based in the United StatesSalary Range: $103,500 - $143,500 per year, plus benefits. Individual salary offers will be based on experience and qualifications unique to each candidateWork Schedule: 8:00 am – 5:00 pm EST, Monday to Friday Position Type: Grant funded, limited-term opportunityPosition End Date: June 30, 2025
OverviewThe Product Manager will lead the delivery of high-quality products and systems that improve the availability and use of public health data to inform decision making. This role is aligned to the Workforce Acceleration Initiative (WAI). WAI is a federally funded CDC Foundation program with the goal of helping the nation’s public health agencies by providing them with the technology and data experts they need to accelerate their information system improvements. Working within Rhode Island Department of Health (RIDOH) the Product Manager will help the public health agency’s data modernization efforts. The Product Manager will assist in identifying opportunities for improved operational efficiencies as RIDOH implements new systems and tools to improve the flow of incoming phone inquiries and work requests from the public and RIDOH partners in the community, such as healthcare professionals, long term care facilities, as well as public and private businesses licensed by the Department of Health as well as recommendations for current systems in use. The Product Manager may also assist RIDOH in:-the implementation of modernization efforts for other channels, including email and servicing of requests via text/chatbot channels -data analysis, workflow/process mapping, and deployment planning for the potential expansion of CRM software use across health department programs to gain operational efficiencies, improve customer service, and …
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Fully remote Must be based in the United States
Benefits/PerksFlexible schedule Fully remote Health benefits Health programs Health protection mission Limited-term opportunity Remote work Remote work arrangement
Tasks- Analyze processes
- Collaborate with vendors
- Present findings
- Train partners
C Change Management Cloud Collaboration Communication CRM CRM Software Data analysis Deployment Documentation Efficiency Implementation Networks Operational Efficiency Process Improvement Product Management Project Management Public health Public Health Data Quality Assurance R Reporting Security Training Training and Development User Acceptance Testing User Experience User Experience Design User Training
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9