Product Manager
CANADA
Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including: workload migrations & modernization, cloud native application development, DevOps, data engineering, security & compliance and everything in between. At Caylent, our people always come first.
We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!
The Mission
We're seeking a talented Product Manager for our growing Professional Services team. The ideal candidate has substantial experience in product management within an application development and engineering services company. Your mission is to drive product success by designing customer-centric product roadmaps, interfacing with UI/UX teams, and managing the ongoing backlog of work that flows to engineering teams. Collaborating closely with our customers, you'll ensure they meet their goals, bridging the gap between business needs and technical execution.
Your Assignment
Support Customer/User Research and Journey Design
Work closely with customers to understand their needs, pain points, and goals. Conduct user research and facilitate journey design workshops to map out the customer journey. Use insights gathered to inform product decisions and ensure alignment with customer expectations.
Design Product Roadmaps
Create and maintain comprehensive product roadmaps that align with customer business goals and strategic priorities. Set clear product objectives and metrics, and ensure that roadmaps are regularly updated to reflect evolving customer needs and market trends.
Ongoing Product Management
Manage the product lifecycle from ideation to launch and beyond. Interface with UX teams to ensure that product designs meet user needs and provide a seamless experience. Collaborate with engineering teams to manage the backlog, prioritize features, and ensure timely delivery. Facilitate effective communication between UX and engineering teams to ensure alignment and address any roadblocks promptly.
KPIs:
- Utilization
- Influenced Pipeline and growth of Customers
- CSAT scores within Product Engagements
Your Qualifications
- 5+ years of product management experience within application development and engineering services
- Experience with product roadmap tools and software, running product experiments, and product launches
- Experience with UX/UI concepts and technologies
- Experience delivering large, complex consulting engagements for enterprise clients
- Expertise in product lifecycle management and Agile methodologies
- Excellent communication skills, especially with executive audiences
- Startup environment adaptability and cross-functional teamwork
- Curiosity and eagerness to learn new technologies
- Willingness to travel for project kick-offs and key client milestones
Preferred Qualifications
- Certifications in AWS, Agile, or related areas
- Knowledge of Security Best Practices, Cloud Economics, Serverless technologies, container-based architecture, software development frameworks, and cloud cost optimization
- Experience in AWS consulting with Fortune 2000 clients
Benefits
- 100% remote work
- Equitable Life - Hybrid Plan
- 100% Premium Coverage for the employee and dependents
- Competitive phantom equity
- Long-Term Disability
- 4% Pension match (employer contribution)
- Unlimited Vacations
- Sick Leave
- Paid Holidays
- Parental Leave
- Paid for exams and certifications
- Peer bonus awards
- State of the art laptop and tools
- Equipment & Office Stipend
- Individual professional development plan
- Annual stipend for Learning and Development
- Work with an amazing worldwide team and in an incredible corporate culture
Base Salary Range: The expected base salary range for this position is CAD 180,000 - CAD 199,000 per year, commensurate with experience and qualifications.
Additional Compensation Components: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.
Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.
We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.
Apply
Job Profile
Fully remote
Benefits/Perks100% premium coverage 100% remote work 4% pension match Additional Compensation Components Annual Stipend Annual stipend for learning Annual stipend for Learning and Development Base salary range Competitive phantom equity Equipment & Office Stipend Equitable life hybrid plan Fully remote Laptop and tools Office stipend Paid for exams and certifications Paid holidays Parental leave Peer bonus awards Phantom equity Professional development Professional development plan Remote work Sick Leave State of the art laptop State of the art laptop and tools Unlimited vacations
Tasks- Design customer-centric product roadmaps
- Drive product success
- Manage product lifecycle
Adaptability Agile Agile methodologies Amazon Web Services Application Development AWS Cloud Cloud cost optimization Cloud economics Cloud native Cloud Native Application Development Communication Compliance Container-based architecture Data engineering DevOps Engineering Services Learning and development Migrations Modernization Product lifecycle management Product Management Product roadmap tools Security Serverless technologies Software development frameworks Teamwork Ux/ui concepts Workload Migrations
Experience5 years
Certifications TimezonesAmerica/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8