Product Manager - Billing and Collections

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Description

INTRODUCTION:

ABC Fitness is the #1 global fitness management platform, serving over 40 million members in over 100 countries. Our SaaS platform provides the most complete club and member management solution in the fitness industry, from revenue cycle management and insights that optimize performance to highly personalized member experiences. Our mission is to help our customers turn their fitness visions into reality. Clients include Planet Fitness, Anytime Fitness, Crunch, EOS Gyms, and thousands of trainers, boutique studios, and health clubs around the world enabled through our platforms Ignite, Glofox, Trainerize, and Evo.

THE TEAM:

Our Global Commerce team manages $12 billion annually via a cloud-native platform tailored to the fitness industry. With ABC point-of-sale solutions, businesses enhance in-club experiences, expand online sales, and enable mobile payments. As one of ABC’s fastest-growing products, we’re scaling globally, entering new markets, and delivering seamless, intelligent payment solutions with unmatched technology and partner coverage.

WHAT YOU'LL DO

As a Product Manager for ABC Billing & Collections, you will be responsible for understanding user needs, developing long-term product plans, and defining product features that address those needs. You will also be responsible for the growth and usage of our products to ensure we’re helping businesses get the most value from using ABC’s Commerce platform.

At ABC, product development is an extremely collaborative effort between engineering, design, product marketing, data science and customer-facing teams. You’d be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and SaaS products that are collectively impacting millions of businesses and members around the world.

Responsibilities

• Partner with cross-functional teams to research, document, and deeply understand customer needs in Billing and Collections, designing and deploying new payments experiences. 
• Conduct in-depth research on the competitive landscape and translate insights into differentiating product capabilities and features. Define product requirements, provide clear prioritization, and support decisions related to development sequencing. You will also participate in sprint planning, sprint reviews and Go-To-Market (GTM) execution to align with the roadmap.
• Partner with engineering to understand the commerce platform and technology to develop new products, features and functionality to support growth and industry-best user experiences including invoicing, subscriptions, recurring payments, dunning process, notifications and Commerce User …