Product Lead, Primary Care and Urgent Care

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

Teladoc Health is seeking a Product Lead to own the strategy and execution for the General Medical (Urgent Care) and Primary360 (Primary Care) telehealth product lines. In this role, you will report to the Director of Product Management, Telehealth Solutions and will work with stakeholders to manage the roadmap and ensure we’re delivering enhancements to these product lines to improve the member, provider, and client experience. This is an opportunity to help provide better healthcare options for millions of people and you will have a direct impact on the care these members receive each day.

Essential Duties and Responsibilities

• Own the product strategy and roadmap for the Teladoc Health General Medical and Primary Care 360 product lines.

• Collaborate with business, commercial, clinical, and technical stakeholders to identify opportunities and solutions.

• Develop a deep understanding of member, provider, and client needs to deliver great experiences and exceed stakeholder expectations.

• Foster an environment that enables your cross-functional team to innovate, ask questions, learn quickly, and deliver extraordinary results.

• Use customer feedback, market trends, business initiatives, and data analysis to inform product innovation.

• Write clear and concise product briefs to align on strategy and deliver equally concise product requirements to lead teams through execution.

• Present to executive leadership on the progress and outcomes of the product initiatives you are driving.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications Expected for Position

• 8+ years of product management experience with a proven track record of delivering successful products to market.

• Experience building enterprise product solutions from concept through delivery (0 to 1).

• Experience in the healthcare industry delivering consumer-facing virtual care or digital health products.

• Strong proficiency in product management best practices and processes operating at large scale.

• Ability to work in a matrixed organization and with an extensive cross functional team

• Comfortable with ambiguous problems and situations. Experience in proactively making sense of complicated challenges with minimal direction or oversight.

• Excellent written, presentation, and verbal …