Product Director, Dynamic Fulfillment

Responsible for the development and management of Assurant’s Service and Delivery applications delivered through Connected Living’s Dynamic Fulfillment platform. The Product Director, Dynamic Fulfillment is the Subject Matter Expert for our service and delivery products designed to improve the end-to-end device experience. The Product Director’s key objective is to maintain a healthy backlog of epics, features, and product backlog items within Azure for the scrum team.

What will be my duties and responsibilities in this job?

• The Product Director, Dynamic Fulfillment owns the product solutions, which enable Assurant’s end-to-end service delivery and fulfillment.
• Leads development and execution of Connected Living products and programs by maintaining a health backlog for the agile development team.
• The Dynamic Fulfillment features include, but are not limited to, enabling new vendors, adding features to the Support User Interface, enhancing the User Interface embedded in our claim applications, and continually enhancing our decision engine.
• Facilitates Agile product management ceremonies and best practices.
• Will drive the vision & strategy of our service delivery capabilities, its delivery, execution and business operations across the organization. This includes the discovery, opportunity assessment, & strategic canvass for the desired solution(s).
• In solutioning the opportunity, they will work closely with clients and the product scrum team to navigate and manage the build & partner approach to our solution and work with the necessary internal and external development resources to achieve the objective.
• Help set and drive the service and delivery product strategy and new business opportunities internally and with key partners.
• Work closely with supply chain, asset disposition, and repair organizations with the goal of improving the customer/client experience and service operations through new digital services and capabilities.
• Define partnership/market requirements, produce qualitative and quantitative analysis of product/program performance, aggregate feedback, & explore new strategic opportunities.
• Deliver product requirements, functional requirements, lead RFPs and RFIs, user story development, & product documentation.
• Track, analyze and communicate key metrics and business trends as they relate to program performance.
• Maintain direct and active relationships with partners, including proactively resolving business, technical, and policy issues and serving as an internal advocate.
• Also responsible for the development of the Go-To-Market, which includes the product, pricing, placement, and packaging of the solution.
• Will work with our clients and internal resources to drive our solutions to market, which includes helping lead technical, operational, and business discussions as needed, and drive product demos.

What are the requirements need for this …