Product Analyst

Softrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. Our offices are located in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S. 
Recognized as a Top Workplace USA (2024)Recognized as one of the Top Workplaces in Technology (2023, 2021) INC 5000, Fastest growing companies in America (2023, 2022) Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area 2020 NXT UP - Top Federal Emerging Technology and consulting firms 2020 Inaugural DC Metro’s Most Successful Companies 2020 Washington Technology Fast 50 NVTC Tech 100 (2020, 2019) 
Job Description: As a product analyst, you will be responsible for helping with the coordination of requirements aimed at developing technical solutions and/or enhancements to meet user needs. You will be performing complex business analysis and application development related duties that include providing lead direction to other analytical staff and providing strategic input; and managing delivery that would require coordination across multiple internal and external stakeholders.  This is a 100% remote, full-time employment opportunity. All remote work must be performed in the United States.  

Federal Requirements

• Ability to obtain a U.S. Federal Position of Trust clearance designation.  
• Must reside in and be able to perform work in the United States.  
• Must have lived in the United States for 3 of the last 5 years.  

Required Qualifications:

• Bachelor’s degree in computer science or engineering, or related field 
• 3+ years of experience in capturing requirements, and experience along all phases of agile software development. 
• Knowledge of Healthcare, Medicare & Medicaid systems & data. 
• Excellent oral and written communication skills. 
• Expertise with Agile tools like JIRA, Confluence, Slack etc. 
• Must be able to communicate to management, peers, and customers effectively and professionally as well as demonstrate sound judgment/reasoning skills. 
• Experience with manual testing of software products. 

Preferred Qualifications:

• 2+ years of experience working with Federal Healthcare IT Projects.  
• Agile certifications such as Certified Scrum Product Owner or SAFe Product Owner are a plus. 

Responsibilities:

• Develop behavior-driven tests with JavaScript and Java languages. 
• In addition to typical QA activities, write anything from automated integration tests, API tests and/or UI automation tests. 
• Maintain and improve automation architecture design and implementation. 
• Identify automation framework inefficiencies and make recommendations for improvements. 
• Address complex automation issues of automation team. 
• Mentor other automation team members and train functional testers. 
• Design test strategies, test plans, and test cases from requirements, design documents and specifications. 
• Record automation test results and report them.  
• Prepare comprehensive reports on testing progress/issues and remedial action.  
• Define, develop and implement automation best practices and standards and procedures.  
• Execute test scripts during internal system testing.  
• Document test issues and works with development team to validate/recreate.  
• Perform retesting and regression testing.  
• Oversee tests to ensure that performance and quality products conform to established policy and standards.  
• Investigate problems and develop disposition and corrective actions for recurring discrepancies.  
• Interface with all program staff to ensure requirements are met.  
• Participate in meetings as required.  

Benefits and Perks:

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance. For eligible plans and tiers, we provide 100% company-paid medical insurance. 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available. 
• Retirement 401(k) plan with employer matching. Immediate vesting. 
• Vacation and sick leave. 
• Maternity and parental leave.  
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards. 
• Company-sponsored role-based training and certifications.  
• Monthly Doordash DashPass subscription. 
• Group discounts via LifeMart ADP 

Public Trust Clearance:This role requires the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.  Work Location:We have open-collaboration offices in Leesburg VA and Baltimore MD for those who may prefer to work on-site. However, Softrams is a 100% remote-first team environment. Softrams works in the eastern time zone and standard work hours are 9am ET to 5pm ET with flexibility around start and end times based on team needs.
About Softrams:Softrams is a Maryland and Virginia-based small business information technology, consulting, and solutions provider specializing in emerging technologies for UX/UI, mobile apps, DevOps, big data analytics, data science, and cyber security. We offer innovative technology implementations and build customer-centric services that are simple, intuitive, scalable, efficient and usable. 
EEO Statement:Softrams, LLC. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at recruiting@softrams.com 
Know your rights poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Apply