Product Analyst - 270/271 Eligibility Transactions

Softrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. Our offices are located in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S. 
Recognized as a Top Workplace USA (2024)Recognized as one of the Top Workplaces in Technology (2023, 2021) INC 5000, Fastest growing companies in America (2023, 2022) Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area 2020 NXT UP - Top Federal Emerging Technology and consulting firms 2020 Inaugural DC Metro’s Most Successful Companies 2020 Washington Technology Fast 50 NVTC Tech 100 (2020, 2019) 
Job Description: Softrams is looking for a Product Analyst with expertise in eliciting and documenting requirements as user stories and working with the development team to build the products. This role is part of a collaborative and agile team that supports and builds modern, usable, and responsive applications for mission-critical health IT solutions. 

Federal Requirements:  

• Ability to obtain a U.S. Federal Position of Trust clearance designation.  
• Must reside in and be able to perform work in the United States.  
• Must have lived in the United States for 3 of the last 5 years.  

Required Qualifications:

• 8 years of experience in software agile delivery working with working with sprint teams to implement solutions in line with product requirements and using agile collaboration tools (Jira, Confluence, etc.).  
• 5+ years of total experience as a product owner, business analyst, product analyst, supporting the capture of requirements capture and developing business process models. 
• 3+ years of experience with healthcare IT programs including working with  
• healthcare payer data and business processes. 
• Demonstrated abilities to analyze complex business processes and operations; represent user needs as user story requirements; and identify gaps and come up with improvements. 
• Demonstrated ability to exercise creative and critical thinking to identify and evaluate alternatives toward arriving at decisions with stakeholders. 
• Excellent oral and written communication skills and ability to document complex problems in a simple & intuitive manner that others can understand. 

Preferred Qualifications:

• In-depth knowledge of Medicare and Medicaid policies, programs, systems, and data. 
• Experience with Scaled Agile Framework (SAFe). 
• Agile certifications relevant to product owner and product analyst roles (e.g., PMI-ACP, CPM, CPO, CSM, PSM, SAFe POPM). 
• Experience with Electronic Data Interface …