Principal Technical Program Manager - AI and Search Infrastructure

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

• Own the strategic vision for Atlassian platform area (i.e. AI, Search Infra) with focus of driving best outcomes for customers (Atlassians)

• Provide technical expertise for Atlassian platform area (AI or Search Infra)

• Define product / platform strategy, plans, priorities and roadmap

• Partner with engineering team and other disciplines on strategy, plans, roadmaps and execution

• Lead communication with senior leadership, customers and stakeholders on regular cadence

• Establish key performance indicators (KPIs) and metrics to measure the effectiveness of key initiatives / projects

Qualifications

• Minimum of 5+ years of experience with deep domain expertise in the areas of Search Infrastructure (i.e. Search Quality, Search Relevance, Vector Search) or Artificial Intelligence (i.e. LLMs, Inference, Fine-tuning, Content Generation)

• Minimum 10+ years of experience in Technical Product / Program Management or Technical Leadership role

• Experience in 0-1 product / platform development and scaling

• Excellent collaborator who can work across teams effectively and represent domain area to senior leadership (VP+ levels)

• Experience in gathering product needs, setting strategy & plans, creating clear roadmap with aligned success metrics

• Experience driving platform evangelization and adoption internally and with external customers (i.e. Enterprise / SMB)

• Experience building platform products for Enterprise is a plus

• Master degree or higher education in Computer Science is a plus

• Excellent verbal, written, and facilitation skills (including experience with facilitating meetings and engaging with an executive audience).

• Demonstrated experience and success leading high-impact, cross-functional programs or products.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $200,100 - $266,800

Zone B: $180,100 - $240,100

Zone C: $166,100 - $221,400

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.