Principal Product Manager, Productivity Tools

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We are seeking a Principal Product Manager to lead the development of our productivity tools suite, including (but not limited to) capabilities like communication (internal and external), notifications and alerts, to-do lists, personal AI assistant, and calendar visibility within our enterprise SaaS offering. In this role, you will be responsible for building extensible capabilities that cater to both a diverse range of personas and a diverse range of vertical trades (e.g., hvac, roofing, construction). You will work closely with cross-functional teams to ensure that our tools not only meet but exceed the needs of our customers, driving their efficiency and enhancing their overall experience.
 

What you'll do:

• Product Vision & Strategy: Define and drive the product vision and strategy for the productivity tools, aligning them with the company’s overall goals and customer needs.

• Customer-Centric Development: Work closely with customers, understanding their workflows and pain points, to develop tools that enhance productivity and operational efficiency.

• Cross-Functional Collaboration: Collaborate across product squads to gather feedback and input into your roadmap and drive adoption and use of productivity capabilities

• Innovation & AI Integration: Identify opportunities to leverage AI and other emerging technologies to create intelligent and automated solutions that solve real-world problems.

• Feature Prioritization: Prioritize features based on customer feedback, business impact, and strategic goals, ensuring timely and high-quality delivery.

• Segment-Specific Solutions: Develop and scale solutions that serve a wide range of customer segments, ensuring flexibility and adaptability to different use cases.

• Roadmap Ownership: Own the product roadmap for productivity tools, regularly updating stakeholders on progress, challenges, and next steps.

• Metrics & Analysis: Define success metrics, track performance, and iterate on product features to continuously improve the user experience.

• Market & Competitor Analysis: Stay informed about market trends, competitive products, and new technologies to ensure our offerings remain cutting-edge.
   

What you'll bring:

• Experience: 5+ years of product management experience, with a focus on SaaS and enterprise software. Experience in the trades or a related industry is a plus.

• Technical Aptitude: Strong understanding of software development processes, with the ability to work effectively with engineering teams.

• Customer Focus: Proven track record of developing customer-centric products that drive tangible business results.

• Strategic Thinking: Ability to think strategically about product development and business impact, with a focus on long-term success.

• Leadership: Experience leading cross-functional teams and influencing without direct authority.

• Communication Skills: Excellent verbal and written communication skills, with …