PM Clinical Application Specialist
Remote, United States
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Essential Responsibilities
Develop product, clinical, and software knowledge, skills, and competence within a specific LCS modality.
Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment.
Provides pre-sale product clinical evaluations and/or educational sessions to potential customers.
In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions.
Drive realization of revenue thru execution of on-site or remote clinical education delivery
Produce comprehensive, consistent, and timely completion of documentation requirements pre-through post training.
Provide ongoing post-installation training and support as needed. Support existing customers with additional training as needed or as product enhancements are launched that require additional training or implementation.
Maintain customer relationships and communicate all relevant product and/or customer concerns or opportunities to the LCS Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.
Manage travel & lodging (T&L) budget to plan through optimization of travel strategies and cost savings. Submits expense reports within guidelines and provides and maintains clear and complete records to comply with all elements relevant to the position.
Possess strong interpersonal and customer skills, and places personal and business integrity at forefront.
Differentiate with exceptional customer service and actively integrate user experience and outcomes.
Required Qualifications
Hold an active registered nursing license with experience in ICU.
Ability/Willingness to travel extensively 80+% (4-5 days per week including some weekends) within US and Canada (USCAN) via multiple modes of transportation (car, air travel, train etc.) as necessary.
Maintain a valid driver’s license and satisfactory driving record.
Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
Ability to learn specialized industry specific software and provide digital education and training solutions.
Candidate must be willing to submit to a background investigation, including but not limited to verification of past employment, criminal history, and educational background Willingness to take a drug test.
Must comply with vendor credentialing requirements.
Will be required to register with one or more vendor credentialing services by various customer hospitals. This requires, but not limited to, proof of immunization for, mumps, measles, and rubella (MMR) and hepatitis and drug testing /screening.
Ability to meet customer site access requirements, including COVID-19 vaccination.
Candidate must be willing to work out of an office or home/remote office.
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Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you would expect from an organization with global strength and scale, and you will be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Application Deadline: May 05, 2025 ApplyJob Profile
Background investigation required Extensive travel required Remote U.S. based U.S. based positions only Weekends Willingness to travel Willingness to travel extensively
Benefits/PerksAccident Insurance Career opportunities Cash bonuses Challenging careers Collaboration Collaboration and support Competitive benefits Competitive benefits package Competitive compensation Dental Flexibility Global strength Global strength and scale Great work environment Life, disability, and accident insurance Medical Medical, Dental, Vision Paid Time Off Professional development Support Total Rewards Tuition reimbursement Vision
Tasks- Administer training
- Collaboration
- Customer Service
- Customer training
- Development
- Develop product knowledge
- Documentation
- Installation
- Maintain customer relationships
- Manage travel budget
- Project management
- Provide clinical evaluations
- Technical Support
- Test
- Testing
Account management Clinical Clinical applications Clinical Education Clinical evaluations Clinical expertise Clinical Training Collaboration Computer Cost Savings Customer Experience Customer relationships Customer service Customer Training Delivery Digital education Digital solutions Documentation Education Education and Training Evidence-based practice Excel Execution Flexibility Healthcare Healthcare Equipment Implementation Installation Integrity Interpersonal IT Management Marketing Medical Technology Monitoring Organization Outcome-based education Outlook Patient care PowerPoint Project Management Quality Reimbursement Sales Service Software Software Applications Software Knowledge Teams Technical Technical Support Technology Testing Training Training Solutions Travel Management Vendor Credentialing Web-based tools Windows Word
Experience3 years
EducationAS Business Healthcare IT Marketing Nursing Nursing Diploma Project Management Registered nursing license Technology
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9