Pharmacy Implementation Specialist

Job Summary:

The Pharmacy Implementation Specialist supports new market implementation through planning, coordination and execution of implementation needs and deliverables in coordination with internal and external stakeholders.

Essential Functions:

• Lead and execute all aspects of new market implementation in coordination with appropriate internal and external stakeholders including Implementation Pharmacist
• Serve as Pharmacy Subject Matter Expert and representative for assigned market implementation
• Maintain detailed project plans, reports, business decision documentation, meeting minutes, and notifications on assigned work and maintain related documentation for each market/product
• Provide weekly status reports to stakeholders and leadership on holistic implementation progress.
• Ensure the completion of necessary signoffs for on time deliveries.
• Collaborate with Implementation Pharmacist to host cross-functional weekly status meetings with internal and external stakeholders
• Identify, log, assign, and manage risks and issues, implement mitigation strategies, contingency plans, and communicate / escalate to implementation team members and cross functional partners.
• Responsible to ensure all tasks are documented, tracked and executed including, but not limited to, testing plans/scenarios, market requirements documented and tested (when applicable) and support is given to execute all tasks associated with assigned implementations
• Perform any other job duties as requested

Education and Experience:

• Bachelor's degree in related field or equivalent years of relevant experience is required
• Minimum of two (2) years of experience in pharmacy market implementation execution and oversight required
• Minimum of two (2) years experience in Medicare, Marketplace and/or Medicaid lines of business required
• Experience working in project management is required. 
• Deep pharmacy knowledge, PBM knowledge and pharmacy market implementations required

Competencies, Knowledge and Skills:

• Extensive understanding of pharmacy workflow and implementations, project management processes, techniques and tools, and overall implementation lifecycle
• Proven ability to multi-task, be flexible and work cross functionally on a wide variety of projects while prioritizing work and team assignments to deliver projects on time, on budget, and meeting stakeholder expectations
• Ability to effectively and efficiently lead a project team
• Excellent planning, negotiating, and influencing skillset
• Flexibility during organizational and / or business changes
• Exceptional interpersonal and relationship building skills
• Excellent critical listening and thinking skills
• Excellent decision making / problem solving skills
• Proven ability to effectively interact with all levels of management within the organization
• Excellent written and verbal communication skills
• Demonstrated strong analysis and collaboration skills
• Proficiency in Microsoft Office tools, including Project, Word, PowerPoint and Excel
• Demonstrate sense of urgency
• Time management skills
• Customer service oriented

Licensure and Certification:

• None

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.