People Relations Partner - 6 Month Fixed Term

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Our People team is called the Krakenite Experience (KX) team, and our aim is to become a world leader in People Experience. We are now hiring a People Relations Partner to join our diverse and forward‐thinking global company.

The opportunity

• Provide guidance and support to HR colleagues, business unit heads, Krakenites, and other leaders within the company on a wide range of employee relations matters, including performance management, conduct issues, and termination requests

• Lead conflict resolution, coaching and feedback sessions

• Conduct investigations into employee concerns and complaints, including discrimination, harassment and retaliation as well as prepare detailed reports on findings and recommendations

• Contribute to the development, maintenance, and interpretation of the Company’s global HR policies and practices

• Ensure compliance with company policies, as well as region specific laws and regulations related to people relations and equal employment opportunity

• Develop and deliver training programs for managers and Krakenites on topics related to people relations

• Maintain accurate and complete records of people relations cases, including investigation notes and outcomes

• Work closely with legal counsel to ensure compliance with applicable laws and regulations

• Participate in the development and implementation of HR policies and procedures related to employee relations

• Responsible for identifying, reporting on, and responding to high risk/at-risk behavior in a global remote work environment

• Partners with IT, Payroll, and Legal to enhance our off-boarding procedures and ensure they are seamless and secure

Skills you HODL

• Experience working in an Employee or People Relations center of excellence as an investigator

• Experience with employee performance management

• Understanding of local employment law with a practical knowledge of employment regulations in a variety of locations

• Excellent communication and negotiation skills

• Comfortable handling sensitive information with the utmost discretion and confidentiality

• Ability to manage multiple critical priorities/projects without losing attention to detail

• Willingness to work flexibly in order to provide adequate support across the company’s global footprint

• Completely at ease in an ever changing, fast paced and ambiguous environment

• Relentlessly devoted to the "people experience" at all times

• Tech-savvy with an appreciation for privacy, security, and "crypto values"

Nice to have

• Stellar project management skills with exceptional attention to detail and ability to organize and prioritize

• Experience working with employees and contractors

• Experience working with HRIS and other HR - related software systems

#LI-Remote #LI-AC1

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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