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PC Refresh Technician (Onsite)

HIA32: Cedar Rapids, IA 400 Collins Rd NE , Cedar Rapids, IA, 52498-0505 USA

Date Posted:

2024-10-23

Country:

United States of America

Location:

HIA32: Cedar Rapids, IA 400 Collins Rd NE , Cedar Rapids, IA, 52498-0505 USA

Position Role Type:

Onsite

Collins Aerospace is seeking a dynamic PC Refresh Technician to join our team! In this role, you'll play a key part in supporting our PC lifecycle management by preparing and deploying new devices to our end users. If you're detail-oriented and ready to make a direct impact on our tech infrastructure, we want to hear from you!

** This position is onsite in Cedar Rapids, IA. **

What YOU will do:

  • You will support pc lifecycle management process end to end from preparation to disposal of hardware.

  • You will prepare computers and peripherals for shipment.

  • You will be the vocal point for issues and escalations related to pc refresh.

  • You will monitor advanced shipping notice and hardware equipment delivery from valued added reseller.

  • You will provide detailed forecasts for pc hardware needs.

  • You will provide reporting and status updates on pc refresh progress and equipment inventory.

Qualifications you must have:

  • Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position (U.S. Citizen or Green Card Holder).

  • Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field or in absence of a degree, 6 years of relevant experience.

  • Minimum of 3 years managing PC Deployment and/or inventory management.

  • Self-motivated, proactive and proven ability to adapt well and work with different teams within organization

  • Demonstrated ability to use hard data and metrics to back up assumptions and evaluate outcomes.

  • Ability to operate as an individual contributor to get the job done

  • Excellent customer service and communication skills

  • Must be well organized and able to work effectively under time pressure.

What We Offer:

Some of our competitive benefits package includes: 

  • Medical, dental, and vision insurance.

  • Three weeks of vacation for newly hired employees.

  • Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.

  • Tuition reimbursement program.

  • Student Loan Repayment Program.

  • Life insurance and disability coverage.

  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.

  • Birth, adoption, parental leave benefits.

  • Ovia Health, fertility, and family planning.

  • Adoption Assistance.         

  • Autism Benefit.

  • Employee Assistance Plan, including up to 10 free counseling sessions.

  • Healthy You Incentives, wellness rewards program.

  • Doctor on Demand, virtual doctor visits.

  • Bright Horizons, child, and elder care services.

  • Teladoc Medical Experts, second opinion program.

  •  And more! 

Learn More & Apply Now!

Diversity drives innovation: inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies?  Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

* Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

*This position is remote; however, if you live within a reasonable commute of a Collins site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

                                                                                                

Apply now and be part of the team that’s redefining aerospace, every day.

The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Job Profile

Regions

North America

Countries

United States

Restrictions

Must be authorized to work in the U.S. without sponsorship No sponsorship offered Onsite Onsite position U.S. Citizen

Benefits/Perks

401(k) matching Access to digital tools Adoption Assistance And more Autism Benefit Birth, adoption, parental leave benefits Bright Horizons Collaboration Competitive benefits package Dental Disability coverage Doctor on Demand Employee assistance plan Employee Assistance Program Employer matching funds Employer retirement contribution Flexible Spending Accounts Flexible work schedules Generous 401k Generous 401k plan Healthy You Incentives Home and auto insurance Innovation Life Insurance Life insurance and disability coverage Medical Medical, dental, and vision insurance Optional coverages Ovia Health, fertility, and family planning Paid Time Off Parental leave Parental leave benefits Pet Insurance Retirement Scholar program Second opinion program Student Loan Repayment Student Loan Repayment Program Teladoc Medical Experts Three weeks of vacation Three weeks of vacation for newly hired employees Tuition reimbursement Tuition reimbursement program Vacation Virtual doctor Virtual doctor visits Vision Vision Insurance Wellness Wellness rewards Wellness rewards program

Tasks
  • Collaboration
  • Deployment
  • Development
  • Maintenance
  • Monitor shipping and delivery
  • Plan
  • Planning
  • Prepare computers and peripherals
  • Provide forecasts and reporting
  • Reporting
  • Support
  • Support PC lifecycle management
Skills

Aerospace Aerospace Industry Agile Artificial Intelligence Big Data Business Collaboration Communication Customer service Data Data analysis Deployment Digital Digital Technologies Digital technology Digital Tools Hardware Hardware preparation Infrastructure Initiative Innovation Inventory Management IT Legal Maintenance Metrics Organization PC lifecycle management Planning Reporting Strategy Training

Experience

3 years

Education

Advanced degree Advanced Degree in a related field AS Business Degree Education IT Legal Related Field Technology University Degree

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9