Patient Support Transition Specialist, Palo Alto, CA (Solventum)

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Patient Support Transition Specialist, Palo Alto, CA  

 

3M Health Care is now Solventum 

 

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.  

 

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. 

 

The Impact You’ll Make in this Role: 

 
As a Patient Transition Support Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the country.  

 

We seek an experienced sales rep to manage a sales territory focused on customer support, growth and strong relationships. The ideal candidate will demonstrate a strong track record of selling, territory management and portfolio growth. 

 

 

Responsibilities: 

• Account and territory management to deliver sustainable business growth based on targets / quotas 

• Use data and analytics to inform business planning 

• Complete essential business planning requirements and maintain sales call data utilizing Salesforce.com  

• Identify and solve customer financial & clinical priorities & constraints  

• Demonstrate proficiency upon successful completion of sales training program 

• Collaborate with clinical staff to effectively manage the transition of patient care from acute to post-acute  

• Provide in-services, training and general guidance on completing and submitting complete orders 

• Grow adoption and utilization of electronic order submission platforms, and therapy consignment programs  

• Collaborate with teammates to support and/or lead inpatient product education  

• Identify leads for expanded product utilization during routine in-person customer engagement  

• Routinely conduct inventory management to account for all hospital therapy units to recover lost assets, and to ensure hospital has necessary supplies 

• Persuade key stakeholders at hospital to advocate for proposed solutions and products 

• Ensure orders are billable by obtaining necessary required documentation   

• Provide customer support / service 

 

Company Vehicle  

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.  

 

Your Skills and Expertise   

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: 

• Bachelor’s Degree AND minimum 1 years in a private, public, government or military environment 

OR 

• High School Diploma/GED AND minimum 5 years in a private, public, government or military environment 

 

In addition to the above requirements, the following are also required: 

• Current and valid driver’s license 

• Experience with Microsoft Office applications (i.e. Excel, Power Point, Outlook). 

 

Additional qualifications that could help you succeed even further in this role include: 

• Documented track record of successful sales experience 

• Customer focused selling & closing  

• Demonstrated experience in establishing strong relationships with key influencers 

• Clinical wound care, physical therapy, or other related patient care experience 

• Outstanding data and analytical skills 

• Experience using a CRM, preferably Salesforce 

• Knowledge of medical terminology and/or experience working in a healthcare related field 

• Basic healthcare industry understanding   

 

Additional Requirements 

In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry. 

 

Work location: Remote in Palo Alto, CA sales territory

 

Travel: Field-based role with up to 20% overnight travel anticipated (may vary based on territory) 

 

Relocation Assistance: May be authorized 

 

Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). 

 

Supporting Your Well-being  

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.  

 

Applicable to US Applicants Only:The expected compensation range for this position is $100,717 - $123,098, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Solventum is an equal opportunity employer.  Solventum  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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