Patient Education Manager (PEM) - Neurology - South West - CA, AZ, NV, UT, AZ
Remote, US, United States
Job Title: Patient Education Manager (PEM) - Neurology - South West - CA, AZ, NV, UT, AZ
Location: Remote USA, South West - CA, AZ, NV, UT, AZ
About the Job
At Sanofi, we are dedicated to transforming patient health through chasing the miracle of science. As a prominent pharmaceutical manufacturer, our commitment extends beyond drug development, ensuring that patients can access and afford our therapies.
The Sanofi Patient Support Services (PSS) team is focused on supporting patients wishing to access Sanofi therapies. This is achieved by offering programs that provide reimbursement and logistics support, financial assistance, and patient education. In addition to the program offerings, the PSS organization is also home to field teams that provide education and support to patients and customers.
This position will focus on patient and HCP education, ensuring that all stakeholders understand disease awareness, REMS requirements, and lab monitoring expectations. They will provide critical pre-Rx and onboarding and adherence education, helping patients and caregivers feel confident throughout their treatment journey and support SAMs (Strategic Account Managers) in additional HCP education when needed. The overall objective of this Team is to be the subject matter expert on the REMs, patient enrolment, and lab process for patients and HCPs both pre and postscript. They will be accountable to support healthcare providers and staff throughout the patient onboarding process. Doing so will support compliance with the Neurology REMS Program, including REMS Deviation Management, to assist in identifying Central Lab Program issues. This role will also be responsible for providing patient and care partner education programs with on label product education and education on lab monitoring process and conduct ongoing adherence education programs.
The overall objective of this Team is to be the subject matter experts on the on the REMs, patient enrolment, and lab process, support compliance with the REMS Program, educate HCPs, patients and care partners with on label patient education.
We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.
Main Responsibilities:
Deliver pre-prescription (pre-Rx) patient awareness and brand. Education to office staff on …
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Company car Employee benefit programs Gender-neutral parental leave Health and Wellbeing Benefits Parental leave Revolutionizing treatment Rewards package Well-crafted rewards package Wellness programs
Tasks- Patient Education
- Support healthcare providers
Access Account planning Analytical BioTech Business Acumen Communication Compliance Compliance management Cross-functional Collaboration Disease Awareness Education Financial assistance Healthcare Healthcare provider education Interpersonal Key Opinion Leaders Logistics Neurology Onboarding Organizational Patient Access Patient Education Patient Support Patient Support Services Pharmaceutical Planning Problem-solving Product Education Rare diseases R&D Reimbursement Reimbursement support Sales Strategic Thinking Teams
Experience3 years
EducationBA/BS BA/BS degree Business Healthcare Management Medical Nursing Related Field
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9