Order Operations Specialist

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar: 

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. 
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!  

About the Order Operations Specialist: 

MarketStar is looking for a Order Operations Specialist to support our Google Workspace team.

Location: US - Remote 

What Will You Do? 

• Function as external subject-matter-expert for Workspace for Education ordering questions and escalations

• Partner Enablement – Build partner-facing resources for ordering best practices

• Internal Enablement – Train and support internal teams to better comprehend Workspace for Education ordering nuances and scenarios

• Internal processes – Create product conversion pathways guidance for order processing teams, streamlining ordering operations for discount programs and product conversions

• Internal Operations – Point of Contact for triaging revenue recognition inconsistencies in Google’s systems

• Order Quality – Program Management of order management team and discount practices to ensure quality

• Assist partners in on-boarding, program agreements, and participating in Google Chrome’s partner program and partners establish a strong foundation for selling & ordering.

What Will You Need to Succeed? 

• Order processing experience

• Strong organizational skills

• Previous Google work experience (preferred)

• Self-starter

• Attention to detail

• Situational awareness

• Value collaboration and transparency

• High communication skills to explain technical questions/answers in a concise, simple, and consistent manner

What We Offer:  

In our commitment to our “We Care” value, we believe in …