Operations Specialist

Job Description: 

As an Operations Specialist, you will support energy efficiency projects and interact with a team of professionals by providing CCS and account management support, developing innovative reporting and analysis, and identifying business opportunities across various support functions. This position will provide an opportunity for you to apply your academic knowledge, gain exposure to major projects, and build content knowledge and consulting skills. You should have the unique combination of interpersonal and analytical skill that will make you a critical member of our team from the day you arrive. We place a premium on creativity, an ability to work independently when necessary but to function as part of a team, a drive to succeed, and a commitment to client satisfaction. 

Key Responsibilities: 

• Work as part of a team on the execution of energy efficiency programs for utility clients  

• Create and maintain spreadsheets and databases for internal & external program performance forecasting, tracking, and reporting  

• Create monthly daily/weekly/monthly reports for management on key findings and assessments 

• Analyze real-time and historical data and create reports with recommendations to identify business opportunities 

• Support various tools within the CCS organization, including SharePoint, CRM, and LiveChat 

• Assist in preparation of internal and client presentations  

• Other duties as required to support our work nationally and provide direct support to leadership as needed  

Qualifications 

• Bachelor’s Degree plus 2+ years of experience working with data sets or analyzing market trends 

OR  

• HS Diploma and 4+ years of experience working with data sets or analyzing market trends  

• 2+ years working with Microsoft Excel (Pref Pivot tables and macro experience)  

Preferred Skills/Experience: 

• 1-2 years of energy efficiency-related work, internships, or other experience  

• Strength in data analytics  

• Excellent verbal, interpersonal, and written communication skills  

• Some Power BI experience is ideal 

Required Skill Sets and Abilities: 

• Strong communication skills, both written and oral, required. 

• Ability to display high energy level, positive attitude, and enthusiasm for the program while working with team members, customers and other program participants. 

• Ability to define problems, collect data, establish facts and draw conclusions  

• Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions  

• Excellent attention to detail  

• Accurate, yet meets deadlines and established daily performance goals  

• Ability to work independently and with others  

• Strong organizational and analytical skills  

• Strong analytical, problem solving, and decision-making capabilities required. 

• Team player with the ability to work …