Open Connect ISP Strategic Negotiator

Netflix is responsible for over 30% of primetime Internet traffic with many Internet Service Providers (ISPs), and continues to experience amazing growth. The Open Connect Partner Engagement Team works to ensure the best end-user quality of experience possible through efforts with ISPs to maximize traffic throughput and minimize network congestion in the most efficient manner possible. Details on our Open Connect initiative, including peering and directed cache appliances (OCAs), are available at http://openconnect.netflix.com.  This role is suited to a seasoned professional with more than 7 years of related experience in complex negotiations and relationship management with Internet Service Providers who are looking for a new challenge at one of the largest Internet content providers in the world.

• Maintain and deepen relationships with ISPs in the United States and Canada, and represent Netflix business interests in negotiations 
• Provide regular updates and capacity forecasts to ISP partners on Netflix traffic destined for their users. Suggest potential network optimizations where appropriate
• Monitor interconnection and OCA utilization to ensure sufficient capacity is available and work with ISPs to augment capacity as needed
• Cross-functional collaborations with Business Development, Legal, Government Relations, and Public Relations representing Open Connect objectives
• Contribute to relevant industry organizations and events to promote Open Connect and help develop the global interconnection ecosystem

Requirements:

• Communicate effectively and succinctly with a wide variety of technical, business, and legal contacts at ISP partners fluently in English
• A history of executive engagements with ISPs
• Deep understanding of the Internet ecosystem, both from a technical and business perspective
• High-level project management skills to ensure the success of partner activities
• Exceptional familiarity with Internet technology concepts and their use by ISPs including routing (IGP/BGP), traffic management, and interconnection and data center services
• Ability to present Netflix Open Connect concepts and activities for audiences of various sizes
• Ability to analyze and present a variety of data using Google Sheets, scripting, and database queries
• Be able to produce reports using tools such as Microstrategy and Tableau for internal and partner uses

In addition, you must have the following qualities:

• Be a self-starter. You see a problem or opportunity and act on it independently
• Be an active listener
• Know when to escalate
• Write technical documentation
• Find the solution that no one else thought of

Our unique company culture is a key part of our approach to innovation. You will be a critical person in a high-performance organization that is truly changing how the world watches movies and TV.  Our first step was to integrate Netflix into all devices, now things start to get interesting...
Does this sound interesting? Or does it sound interesting but intimidating? Please don’t self-select; let’s figure it out together. We’d love to talk to you!
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $490,000
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment.  Learn more here.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Apply