FreshRemote.Work

NOC Network Administrator (Shift Work) - Home, TX, United States

Responsibilities

We are hiring a NOC Network Administrator, providing support in a 100% remote position with opportunity for work travel 10% of year. Providing ongoing network support, addresses availability issues, overcomes performance problems and provides level 2/3 support. Installs, maintains and coordinates the use of network systems. Manages network performance, diagnoses performance problems and undertakes tuning activities to ensure network performance meets contract requirements. Troubleshoots and resolves problems to ensure quality transmission service on the network. Reports on overall network performance including frequent problems, underlying issues and plans to improve network availability, performance and problem resolution. Trains users, maintains, creates and deletes user accounts. Maintains and updates system security plans on all platforms. Implements and coordinates network policies, procedures and standards. Enforces network security procedures.

 

Monitors critical network elements and applications using various network monitoring systems in a 24x7x365 Network Operations Center (NOC). Troubleshoots, repairs and maintains telecommunications networks in a NOC environment. Tests new and already installed hardware and software. Uses computerized network management systems to check for system alarms when parts of the network are not working properly and jeopardizing the level of communication services available to customers. Follows procedures to validate, troubleshoot and escalate issues. May work second and third shift work and overtime in the event of network outages. 

  

What you'll do: 

  • Network Monitoring: Continuously monitor the network infrastructure, including routers, switches, firewalls, servers, and other network devices, using monitoring tools to ensure optimal performance and detect issues.
  • Incident Detection and Response: Identify and respond to network incidents, such as outages, performance degradation, security breaches, and connectivity problems. Follow established protocols and procedures to resolve issues promptly.
  • Alert Handling: Act upon alerts generated by network monitoring …

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Job Profile

Regions

North America

Countries

United States

Skills

Automation Azure Bash C Cloud Compliance Configuration Management Documentation Incident Detection and Response Infrastructure Java Javascript JSON Linux Networking Network security Performance Optimization Python REST REST APIs Security Troubleshooting User Training

Tasks
  • Capacity Planning
  • Configuration management
  • Documentation
  • Emergency response
  • Network Security
  • Performance Optimization
  • Troubleshooting
Education

Master's degree

Restrictions

100% remote 10% travel Shift work

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9