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New Markets Sales Logistics Coordinator (Remote)

Boston, Massachusetts, United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon is expanding into New Markets and is growing our team! We need a high energy, process focused Sales Order Coordinator to work with internal teams at Axon and support a streamlined customer order experience. In this role you will coordinate processing of all opportunities and facilitate implementation of New Markets specific requirements into Axon processes. You will serve as the conduit between sales, program management and our internal teams to ensure efficient execution of orders, compliance to customer requirements and adherence with internal policies and procedures.

What You’ll Do 

Location: Remotely from the United States. Scottsdale, AZ or Boston, MA are highly preferred

  • Build strong relationships with sales partners, customers, and other key stakeholders across the business.
  • Assist in complete processing of New Markets opportunities; auditing for consistency and accuracy from quote to purchase order.
  • Ensure customer and business alignment throughout sales process on matters including but not limited to, quoted deliverables, invoicing, and final contracts in Salesforce while meeting customer requirements and Axon process needs.
  • Build out and maintain sales enabling collateral, as needed, to support internal and external program comprehension, fiscal scheduling, and overall purchase justification.
  • Assist in the development and execution of account strategy by collaborating with sales team to deliver stronger, more relevant, and more tailor-fitted value propositions.
  • Perform in-depth analysis on present customer contract and performance data to draw out insights and recommendations on current and future sales opportunities.
  • Participate in deal reviews with Sales/Sales Leadership to help drive account-level strategy on pricing/deal structuring.
  • Act as a trusted advisor to the sales team and enable the selling motion through advocating for what is in the best interests of the business, and proactively working to remove commercial blockers.
  • Work cross-functionally with multiple departments Leadership, Legal, Finance, Customer …
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