Network Operations Coordinator 4 - Remote US
The Network Operations Coordinator 4 maintains provider data to support customer service activities through data integrity management and gathering of provider data needed for service operations. The Network Operations Coordinator 4 assumes ownership and leads advanced and highly specialized administrative/operational/customer support duties that require independent initiative and judgment.
The Network Operations Coordinator 4 manages and maintains provider contract data and demographics for assigned provider groups. In this role, A Network Operations Coordinator 4 will Manage provider relationships through shared services that supports Provider Network Operations.
This includes, but is not limited to:
Performing Roster Audits
Acting as a customer service liaison
Resolving provider load issues
Managing Projects as assigned
Use your skills to make an impact
Required Qualifications
2 + years of provider relations experience, Health Care services or related experience
Prior professional experience in Microsoft Word, Outlook, Excel and TEAMS (intermediate skill level or higher)
1+ years' experience managing mid to large scale projects
Meet Work at home policy listed in additional information
Meet schedule hours listed in additional information
Preferred Qualifications
Bachelor's Degree
Previous account management or project management
Additional Information
Minimal travel per business discretion
Location: U.S. (remote)
Schedule hours: 8:00 a.m. - 5:00 p.m. Central, Monday - Friday
Work at home policy:
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if …
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Regions Countries Benefits/Perks401(k) retirement savings plan Competitive benefits Dental Life Insurance Medical Paid parental and caregiver leave Paid Time Off Parental and Caregiver Leave Personal holidays Time off Vision Vision Benefits Volunteer time Volunteer time off
SkillsAccount management BI Business Customer service Data Excel Healthcare HIPAA Leadership Medicaid Medicare Microsoft Word Network Operations Outlook Project Management Provider Relations Security Teams Technology Wellness
Tasks- Manage projects
- Manage provider relationships
- Training
2+ years
EducationBachelor's Bachelor's degree Business
RestrictionsBi-weekly payment for internet expense in specific states Internet speed requirements Remote US Work from a dedicated space Work from a dedicated space lacking ongoing interruptions
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9