Multi-Line (Premises / GL / Auto) Liability Adjuster - Remote - (NY & AZ exp Preferred)

Overview

Position Title: Multi-Line Claim Consultant – Remote NationwideLocation: Remote (Nationwide)Hours: Monday - Friday, 8:00 AM to 4:30 PM (Time Zone Flexibility)Salary Range: $75,000 - $85,000

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

CCMSI is Hiring!

We are looking for an experienced Multi-Line Claim Consultant to join our team remotely. This role offers the flexibility of working from home while providing exceptional service to our clients across various industries, including retail, commercial, and auto liability.

At CCMSI, we are employee-owned and committed to delivering outstanding claim management services. We offer manageable caseloads, comprehensive career development, and industry-leading benefits.

Why Join CCMSI?

✅ Work-Life Balance – Enjoy 4 weeks of PTO in your first year + 10 paid holidays✅ Comprehensive Benefits – Medical, Dental, Vision, 401K, ESOP & more✅ Career Growth – Structured training programs with opportunities for advancement✅ Supportive Culture – Work in an environment where your expertise is valued

About the RoleAs a Multi-Line Claim Consultant, you will be responsible for handling moderate to severe exposure general liability and auto liability claims, including litigated matters, across multiple jurisdictions nationwide. The ideal candidate will have strong experience in premises liability, general liability, and commercial auto claims.

At CCMSI, we seek the best and brightest talent to join our team. As a leading Third-Party Administrator (TPA) in self-insurance services, we are committed to providing exceptional service to our clients. Our employee-owned culture focuses on career development and provides ample opportunities for professional growth.

Responsibilities

• Investigate, evaluate, and adjust multi-line claims related to premises liability, general liability, and auto liability through litigation.

• Establish reserves and/or provide reserve recommendations within established authority levels.

• Review, approve, or provide oversight of medical, legal, damage estimates, and other invoices to ensure they are reasonable and related to the claims.

• Negotiate settlements in line with Corporate Claim Standards and client-specific handling instructions.

• Assist in the selection, referral, and supervision of external vendors (e.g., legal, surveillance, case management).

• Maintain personal diary on the claims system and ensure proper documentation for all claims.

• Assess and monitor subrogation claims for resolution.

• Provide effective and timely coordination with clients, claimants, and other parties involved in the claims process.

• Ensure compliance with CCMSI’s corporate claim handling standards and special client handling instructions.

Qualifications

Required Qualifications

• 5+ years of experience handling multi-line claims with a focus on premises liability, general liability, and auto liability.

• Experience handling moderate to severe exposure claims, including litigation.

• NY Labor Law experience is a plus.

• Home state adjuster license is required; NY and AZ licenses are preferred.

• Strong negotiation, analytical, and communication skills.

• Ability to manage a caseload of complex claims while providing top-tier service to clients.

Certificates, Licenses, Registrations:

• Home state adjuster’s license required.

• NY and AZ adjuster licenses preferred.

• AIC, ARM, or CPCU designation is preferred but not required.

Performance Metrics:Success in this role is measured by:

• Quality and timeliness of claim handling.

• Effective communication with internal and external stakeholders.

• Adherence to client and corporate standards.

• Ability to manage complex and litigated files with confidence.

CCMSI Core Values & Principles:At CCMSI, we are committed to performing with integrity, focusing passionately on client service, embracing a client-centered vision, and maintaining an atmosphere of excitement, trust, and respect. We are always looking for the best ideas and leading by example.

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