Multi-Line Claims Supervisor - Public Entity (Remote)

Overview

Position Title: Multi-Line Claim Supervisor 

Location: Remote 

Hours: Monday - Friday, 8:00 AM to 5:00 PM MT (potentially flexible)

Salary Range: $75,000 - $100,000

Salary Disclaimer: The posted salary reflects the anticipated base pay for this role. Actual pay will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. Discuss compensation and benefits questions with our hiring team.

CCMSI is Hiring!

We’re seeking an experienced Multi-Line Claim Supervisor with a strong background in municipal and public entity programs to join our team. This fully remote role requires the ability to supervise a high-volume caseload while also handling a select number of complex claims, including those involving sovereign immunity, self-insured municipalities, and third-party claims.

At CCMSI, we are employee-owned and committed to delivering exceptional service. We offer manageable caseloads, extensive career development, and industry-leading benefits to support your success.

Why Join CCMSI?

✅ Work-Life Balance – Enjoy 4 weeks of PTO in your first year + 10 paid holidays✅ Comprehensive Benefits – Medical, Dental, Vision, 401K, ESOP & more✅ Career Growth – Structured training programs with advancement opportunities✅ Supportive Culture – Work in an environment where your expertise is valued

About the Role

As a Multi-Line Claim Supervisor, you will be responsible for overseeing a high-volume caseload while directly handling your own files. These claims will primarily involve municipal and state program claims, including third-party claims, self-insured municipalities, and issues related to sovereign immunity.

This role requires technical expertise in adjusting, claims handling, and reporting technology. Experience working with the Colorado Governmental Immunity Act  is highly desirable. Additionally, you must  have experience handling auto, property, and casualty claims.

You will ensure compliance with corporate claim standards, client-specific instructions, and jurisdictional regulations across multiple states. 

Responsibilities

• Supervise multi-line claim activity to ensure compliance with standards, client instructions, and laws.
• Investigate, evaluate, and adjust assigned multi-line claims per established guidelines.
• Establish and oversee claim reserves within authority limits.
• Review medical, legal, and damage estimates, negotiating disputed invoices as needed.
• Authorize and process claim payments within industry standards and authority levels.
• Negotiate settlements in accordance with standards, client instructions, and state laws.
• Oversee selection, referral, and supervision of outside vendors (legal, surveillance, case management, etc.).
• Directly handle complex and litigated claims.
• Provide training, education, and development for claim staff.
• Maintain personal diary and review claim system updates.
• Ensure compliance with corporate and client-specific claim handling guidelines.

Qualifications

• 10+ years of multi-line claim experience required, with a strong focus on municipal and public entity program claims.

• Adjuster Experience Required – Must have recent and current experience in auto, property, and casualty adjusting.

• Experience with Self-Insured clients, specifically municipalities, is a plus.

• Knowledge of sovereign immunity is a plus.

• Experience handling third-party claims is a plus.

• Litigation experience is a must.

• Supervisory experience managing high-volume caseloads preferred.

• Technical proficiency with reporting technology and claim management systems required.

• Strong analytical, negotiation, and communication skills.

• Ability to multi-task and thrive in a fast-paced environment.

• Experience handling claims across multiple jurisdictions is required.

• 3+ years of supervisory or mentorship experience is preferred.

Licenses & CertificationsAIC certification preferred

Our Core ValuesAt CCMSI, we uphold a culture of integrity, client focus, excellence, and innovation. We value teamwork, continuous improvement, and leading by example.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package, including Medical, Dental, Vision, Life Insurance, ESOP, and 401K. Background checks are conducted per applicable laws.

📢 Ready to take the next step in your career? Apply today!

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