MR Calibration Engineer I - New York, New Jersey or Connecticut

Job Description SummaryAs an MR Calibration Engineer, you will perform Calibration and Service on our life-changing medical equipment for the MR modality. After completion of accelerated GEHC MR Trainings and On the Job Training, you will partner with Project Managers and be the Subject Matter Expert (SME) of Installation and Calibration of MR Systems and upgrades. You are the primary GE HealthCare’s face to the customer throughout the Installation and Calibration phases. You are responsible for calibrating, testing, and troubleshooting of MR equipment during installation phase and drive customer satisfaction.

This role requires the candidate to work onsite at customer locations and occasionally from home office. To provide onsite customer support, candidate needs to reside in one of the following locations:

New York
New Jersey
Connecticut


GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities:

• Under minimal supervision, serve as GE HealthCare’s calibration engineer to assigned customers to lead, troubleshoot and complete Calibration of designated MR systems and New Product Introduction (NPI) in a timely manner.

• Maintain tools and test equipment properly and ensuring they are calibrated.

• Proactively engage and communicate with Account Community to ensure they are aware of status of calibration throughout the phase for their designated customers.

• Keep up to date on administrative responsibilities such as maintaining timely closure of all Service Activities in a timely manner.

• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve system issues in a timely manner.

• When not scheduled for Calibrations, support the local service teams with Service calls, Preventative Maintenance and Field Modification Instruction as needed.

• May assist and/or train less experienced MR Field Engineers during Calibration.

Required Qualifications:

• Bachelor’s or Associate’s degree in Electrical Engineering, Mechanical Engineering, Biomedical Engineering, or related field; or Military Externship Program; or High School Diploma/GED and a minimum 4 years of experience servicing Electronic equipment.

• Experience interfacing with both internal team members and external customers as part of a solution-based process.

• Experience with Web applications as well as Microsoft suite of products.

• Must comply with vendor credentialing requirements

• Must have and maintain a valid …