Mid-Market Sales Engineer (East)
Remote - USA
About the Role
Abnormal Security is seeking an Mid-Market Sales Engineer (East) to join our growing Sales Engineering team. As a Mid-Market Sales Engineer, you will be our customer’s technical contact, and craft strategic business cases to win customers over & help them conquer their most intractable email security challenges.
In conjunction with Mid-Market Account Executives, you will be responsible for conducting in-person and remote product demos, articulating the technical value of Abnormal Security products, and driving successful outcomes for Proof of Value programs.
- Ability to tie technology to business outcomes and drive value
- Ability to influence your audience in virtual and in person formats
- High EQ; ability to read the room, engage people, be empathetic, listen and respond
- Ability to create value driven presentations and tell the story behind them (Powerpoint, Google Slides)
- Ability to discover/uncover customer pain/requirements/objectives
What you will do
- Serve as the technical sales lead throughout the pre-sales cycle, including owning proofs-of-value (POV) results and driving their success, co-leading customer relationships with Mid-Market Account Executives, and giving technical demos
- Provide technical pre-sales support for Mid-Market Account Executives
- Assist Mid-Market Account Executives in development and implementation of sales objectives and account-based penetration strategies
- Conduct technical and competitive landscape research to effectively address customer questions
- Serve as a technical resource for pre-sales security and platform diligence, including
- Educate sales executives and partners on Abnormal Security’s products, platform, and security
- Obsessively drive customer satisfaction
Must Have
- 3+ years sales engineering OR relevant industry experience
- Strong technical presentation and communication skills, both verbal and written
- Ability to see and present “the Big Picture”, uncover business challenges, and architect a solution to solve customer business issues
- Ability to work independently in a high-velocity environment
- Positive attitude, customer focus, and strong sense of ownership over customer results
Nice to Have
- BSCS/BSEE or equivalent work experience
- CISSP, CEH and/or other relevant security certifications a plus
- Technical background in messaging and Internet security principles
- Strong understanding of how Internet protocols work (HTTP, SMTP, DNS, etc.)
- Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.)
#LI-ML2
At Abnormal Security certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. We know that benefits are also an important piece of your total compensation package. Learn more about our Compensation and Equity Philosophy on our Benefits & Perks page.
Job Profile
Remote - USA
Benefits/PerksBenefits Benefits & Perks Benefits & Perks page Bonus Bonus eligibility Compensation packages Comprehensive benefits Equity philosophy Individual compensation packages Restricted Stock Units RSUs
Tasks- Assist in sales objectives
- Conduct product demos
- Conduct technical research
- Drive customer satisfaction
- Provide pre-sales support
- Serve as technical sales lead
Business Outcomes Communication Customer Relationship Management Customer Satisfaction DNS Email Email Security Firewalls Google Slides HTTP Internet Security Network Configuration Networking Networking topology PowerPoint Presentation Research Routers Sales Sales Engineering Sales Support Security Security principles SMTP TCP/IP Technical Technical Demos Technical Presentation
Experience3 years
EducationBSCS BSEE Business Engineering Equivalent Equivalent work experience
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9