Mental Health Specialist

We’re looking for a Mental Health Specialist, to join a team of multi-disciplinary mental health professionals, who play a key role in the success of our mental health disability management strategy.

Working Arrangement

Fully Remote

Responsibilities

The Mental Health Specialist collaborates with Disability Claims teams to support effectiveness of mental health case management. The role has far-reaching goals that include optimizing claims management practices, enhancing mental health knowledge, strengthening case manager skillset, ensuring appropriate risk management and improving overall disability outcomes (such as shorter claims durations and improved claims resolutions) related to mental health disability claims. The Mental Health Specialist contributes to the improvement of Plan Member mental health and Plan Sponsor organizational resilience.

On the job you will:

· Review mental health disability claims and document reviews in the case management system

· Recommend mental health community resources to impact mental health recovery for Plan Members

· Support case managers in managing mental health disability claims

· Provide one-on-one coaching to case managers about mental health disability claims

· Be the go-to person for our internal Disability Claims teams regarding mental health topics

· Develop and deliver training sessions to internal teams on mental health topics and updated mental health case management requirements

· Support any ongoing strategy development on managing mental health disability claims

· Be involved in thought leadership and meet with Plan Sponsors

· Communicate with treatment providers, as needed

· Participate in working groups to develop strategic initiatives

· Develop and drive implementation of innovations in mental health case management in collaboration with internal teams

· Remain up to date regarding knowledge about mental health, disability management and insurance practices

 We are looking for someone with:

· Master’s degree in health sciences (or equivalent)

· Work experience in the clinical field of Mental Health

· Ability to coach and influence

· Passion working as part of a team

· Superior collaboration skills

· Strength in thinking autonomously, focusing on complex tasks and creative problem-solving

· Analytical skills

· Ability to re-prioritize, work under pressure and manage time effectively

· Strong presentation skills and experience

· Excellent verbal and written communication skills

· Solid working knowledge of PC applications

Nice to Haves: 

· Experience working in disability management or disability case management

· Demonstrated experience training others

· Background in generating and implementing innovative solutions

· Experience in trend analysis and gap …