Medicare, Bilingual Instructional Designer & Trainer - Sales Effectiveness Advisor - Remotely, United States - Cigna Healthcare

Work Location - Remote, Work from home, United States

Bilingual Required (English & Spanish)

Are you an outstanding Instructional Designer with exceptional facilitation skills who is passionate about learning and performance improvement?
Do you have experience straddling both worlds (training design and delivery) and creating magic from it?
Do you always seek the connection between learning and improvement in performance?
Are you adept at ensuring that learning is closely connected to business needs?
Are you a change agent who is obsessed with leveraging training to change behavior and equally obsessed with measuring the impact of training programs and demonstrating value? 
Do you embrace ambiguity and help others make sense of it?
Do you work well in fast-paced and changing environments?
If the foregoing describes you, then we want you!

The Cigna Medicare Sales Performance Improvement team is all about leveraging training and other learning solutions to elevate the performance of our sales teams and helping to meet Cigna Medicare’s industry-defining business goals and we need a skillful and passionate pro like you to help us architect the future.

What you’ll do:

• Use your otherworldly design skills to create a variety of impactful learning solutions for a variety of audiences (broker, internal sales reps, supervisors, sales ops, and sales leaders etc.)
• Leverage your exceptional facilitation skills to conduct highly interactive training sessions as needed for sales reps, sales managers, supervisors, and other sales staff
• Coach sellers and sales mangers/supervisors to remove obstacles to high performance
• Conduct training impact assessments and demonstrate value
• Leverage training data to craft training interventions to close identified gaps
• Manage training projects end-to-end
• Work well within the team and across the organization to define learning solutions that address business priorities and bridge gaps in knowledge, competency, and skills for sales professionals
• Keep up with Cigna strategy, compliance, industry changes and product enhancements
• Provide strong, evident leadership both within and outside the team by organizing to drive action and results
• Comfortably lead and organize amongst higher bands including leading efficient and effective meetings
• Build and maintain working relationships with functional areas outside of the Department.
• Take quick, decisive, informed action on issues or problems

Qualifications:

• Bilingual – English and Spanish is required
• High school diploma required. Master’s degree in Instructional Design or equivalent work experience in related field is highly preferred
• Otherworldly design skills with proficiency in eLearning tools including Articulate Storyline and other learning technologies
• Outstanding facilitation skills
• Ability to clearly articulate product and sales material including product features, benefits, value proposition, positioning, and consultative selling skills
• Expert/working knowledge of Medicare Advantage, Medicare Supplement, Prescription Drug Plan, Employer Group plans and other Supplemental benefits
• A successful track record in sales training in a corporate setting
• Technology fluency required, including experience with Salesforce CRM
• Data fluency required
• Ability to transcend trends and conventional wisdom with innovative approaches

Software

• Articulate Storyline
• MS Office including PowerPoint & Excel
• Camtasia
• Vyond
• Adobe Creative Cloud
   

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 86,000 - 143,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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