Medical Technical Inside Sales Specialist - (REMOTE, United States)
USA - Remote, United States
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
The Medical Technical Inside Sales Specialist is responsible for working with the Medical Commercial team to generate sales, ensure customer satisfaction, make technical quotations, liaison with Pall Medical customers, sales, and marketing associates. While working in a multidisciplinary team across different business functions, you will get the chance to grow your network, learn Pall Medical's unique business model, and develop sales, marketing, and operational skills for your career. Your support of our customer-facing activities will contribute directly to our success and play a key role to improve customer experience.
This position reports to the USCAN Technical Inside Sales Leader and is part of the Medical Inside Sales team located in the United States and Canada and will be fully remote.
What you’ll do:
Supporting field sales efforts in achieving their territory and market business plans by handling customer inquiries and providing product and technical support and contributing to creative promotional programs/marketing campaigns.
Work with our customers to understand their needs and offer solutions which best suit them, providing punctual (within 24 hours) responses to customers on inquiries concerning pricing, technical support, and other topics
Nurture opportunities and leads with a relevant and straightforward approach that invites ongoing collaboration. Manage category C & D customers (low revenue, varying potential for growth), as well as lost and stalled opportunities to regain and accelerate business
Populate and maintain accurate data and opportunity/lead notes in …
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Fully remote
Benefits/PerksBonus/incentive pay Career growth Collaborative culture Competitive benefit programs Comprehensive package Culture of belonging Dental Enriching careers Flexibility Flexible, remote working arrangements Fully remote Health Care Health care program Life-changing career Medical Paid Time Off Remote work Remote work arrangement Remote working arrangements Vision Insurance
Tasks- Customer satisfaction
- Ensure customer satisfaction
- Generate sales
- Identify sales opportunities
- Manage customer inquiries
- Provide technical support
- Technical Support
Biotechnology Business Intelligence C Collaboration Communication Continuous Improvement CRM Customer Experience Customer Satisfaction Customer Support Danaher Business System Data Entry Diagnostics Engineering ERP Excel Flexibility IT Life sciences Marketing Microsoft Excel Microsoft PowerPoint Microsoft Word Oracle PowerBi PowerPoint Qlik Research Sales Salesforce Salesforce.com SAP SFDC Technical Support
Experience2 years
EducationBachelor's degree BE Biotechnology Business Degree Engineering Life Sciences Marketing Science Sciences STEM Technology
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9